Commercial Product Manager, Senior

Fidelity Information Services, LLC; Jacksonville (FL); On-site; USD 140,000 - 210,000; Full time

Job summary

Fidelity Information Services, LLC is seeking a Commercial Product Manager Senior to shape next-generation fraud prevention and digital identity solutions. You will lead initiatives across identity, onboarding, and real-time fraud decisioning with one of the largest financial data sets in the world.

This role focuses on moving from fragmented point solutions to AI-native, agent-driven platforms, leveraging real-time AI agents to stop fraud while balancing customer experience and trust.

Job description

Position Type : Full time

Type Of Hire : Experienced (relevant combo of work and education)

Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

About the Role

This is not a typical product role.

As a Commercial Product Manager Senior, you will help define the future of fraud prevention and digital identity-working with one of the largest and richest financial data sets in the world to deliver next-generation solutions across identity, onboarding, and real-time fraud decisioning.

You will lead the shift from fragmented point solutions to AI-native, agent-driven platforms-where intelligent agents continuously assess identity, monitor behavior, and act in real time to stop fraud before it happens.

This role sits at the intersection of fraud, identity, data, and AI, including collaboration with leading AI innovators such as our public partnership with Anthropic, as we bring advanced agent capabilities into real-world financial systems.

A defining aspect of this role is leveraging FIS's partner ecosystem-working closely with industry leaders such as Socure, Sardine, and other best-in-class providers-to shape a unified strategy that maximizes the strengths of both FIS and its partners.

Your mission: stop fraud earlier, establish trust faster, and reduce friction for legitimate customers-while combating increasingly sophisticated threats like account takeover, identity fraud, social engineering, and payment scams.

This is a rare opportunity to:

• Work with unmatched financial and identity data at global scale
• Shape how AI agents are deployed in real-time fraud systems
• Influence build vs. buy strategy across a global platform and partner