Commercial Physical Damage Subrogation Specialist - Remote

AAA - CSAA Insurance Group; Washington (MI, District of Columbia); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare services organization is seeking a customer service representative. This role involves providing phone coverage, assisting clients, and resolving service issues. Ideal candidates will have strong communication skills and a high school diploma. Flexible work arrangements and a comprehensive benefits package are offered.

Benefits

Comprehensive benefits package

Flexible work arrangements

Career advancement opportunities

Qualifications

• Must be punctual for scheduled work shifts.
• Completion of HIPAA training programs required.

Responsibilities

• Provide phone coverage for incoming and outgoing calls.
• Resolve customer service issues and pharmacy network problems.
• Perform office duties such as filing and managing credit cards.

Skills

Communication

Listening

Education

High School Diploma or GED

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on client satisfaction and member experience
• Flexible work arrangements available
• Comprehensive benefits package offered

What to Expect (Job Responsibilities):

• Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
• Acquire knowledge and proficiency in relevant resources to effectively assist members and clients
• Resolve customer service issues and pharmacy network problems to ensure client satisfaction
• Assist with client orientation, health fairs, and business conferences
• Perform office duties such as copying, collating, mailings, filing, and managing credit cards

What is Required (Qualifications):

• Must be available and punctual for scheduled work shifts
• Minimum educational requirement: High School Diploma or GED
• Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course
• Exceptional phone and listening skills
• Exceptional written and verbal communication skills

How to Stand Out (Preferred Qualifications):

• 0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

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