Sales Operations Analyst

First Advantage

United States

On-site

USD 60,000 - 80,000

Full time

14 days+

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Job summary

First Advantage in the United States is seeking a data-driven Revenue Performance and Sales Analytics leader to own pipeline and ACV forecasting, collaborating with GMs, Sales, and Customer Success to turn data into action.

You will drive AI-enabled analytics, enhance reporting, and partner with Finance and Marketing to align pipeline, bookings, and revenue while advocating clarity and accountability.

Qualifications

7+ years of experience in Revenue Performance, Sales Analytics, or Revenue Operations.
Strong working knowledge of Revenue Tech Stack (e.g., Salesforce, Gong Forecasting, ZoomInfo).
Experience with BI platforms (e.g., Power BI).
Intermediate or better experience with Excel, PowerPoint, and other MS tools.

Responsibilities

Own annual planning for pipeline modeling and Booked ACV targets, including ongoing performance analysis across Pipeline ACV, Booked ACV, and Revenue.
Monitor adherence to pipeline and forecast standards, identifying risks, gaps, and performance trends.
Monitor and report on core performance KPIs including: Sales Cycle, ASP (Average Selling Price), Win Rates.
Analyze pipeline health including coverage, velocity, aging, conversion, and slippage.
Support weekly pipeline and operating reviews, providing data and performance insight.
Partner with GMs on rep and team performance, identifying execution gaps and improvement opportunities.
Provide insight into how pipeline and bookings quality impact downstream revenue realization.
Collaborate with Finance and Marketing Operations to support alignment across pipeline, bookings, and revenue.

Skills

Revenue analytics

ACV-based sales

Sales operations

Tools

Salesforce

Gong Forecasting

ZoomInfo

Power BI

Job description

Overview

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. We foster a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. We are a leading provider of mission-critical background screening solutions to Fortune 100 and Global 500 brands.

Responsibilities

Own annual planning for pipeline modeling and Booked ACV targets, including ongoing performance analysis across Pipeline ACV, Booked ACV, and Revenue.
Monitor adherence to pipeline and forecast standards, identifying risks, gaps, and performance trends.
Monitor and report on core performance KPIs including: Sales Cycle, ASP (Average Selling Price), Win Rates.
Analyze pipeline health including coverage, velocity, aging, conversion, and slippage.
Support weekly pipeline and operating reviews, providing data and performance insight.
Partner with GMs on rep and team performance, identifying execution gaps and improvement opportunities.
Provide insight into how pipeline and bookings quality impact downstream revenue realization.
Collaborate with Finance and Marketing Operations to support alignment across pipeline, bookings, and revenue.
Provide performance analysis and business insight to support segmentation and planning decisions.
Partner with Revenue Technology and Sales Operations to support reporting and analytics requirements related to CRM enhancements.
Continuously improve reporting, dashboards, and analysis that support GM decision-making.
Explore and adopt ways AI and advanced analytics can improve forecasting, performance insight, and execution rigor.

About You

You are a business-minded analytics partner who understands the connection between pipeline execution, ACV bookings, and realized revenue through usage. You are comfortable working directly with GMs, Sales, and Customer Success leaders, and you use data to drive clarity and action.

You Bring

Strong understanding of ACV-based sales models and usage-based revenue.
Ability to translate data into clear, practical insights.
Comfort operating in a GM-led Sales + Customer Success environment.
Hands-on experience using AI to improve performance analytics, reporting, or forecasting workflows.
Ability to spot operational friction and turn it into clearer process, better reporting, and stronger execution.
A bias toward clarity, rigor, and accountability.

Experience & Qualifications

7+ years of experience in Revenue Performance, Sales Analytics, or Revenue Operations.
Strong working knowledge of Revenue Tech Stack (e.g., Salesforce, Gong Forecasting, ZoomInfo).
Experience with BI platforms (e.g., Power BI).
Intermediate or better experience with Excel, PowerPoint, and other MS tools.
Experience supporting pipeline reviews and performance discussions.

Why First Advantage is Your Next Big Career Move

First Advantage is going through a technology transformation. We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.

Salary and Equal Opportunity

The salary range for this position is approximately $60,000-80,000 base annually. This range reflects our good faith estimate to pay fairly and may be adjusted based on experience, industry knowledge, and skills during the interview process.

We are an equal opportunity employer. First Advantage provides a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, marital status, pregnancy, age, disability, or any other protected characteristic.