Commercial Parts Pro Store 9401

Advance Auto Parts; Mulberry (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive parts retailer in Florida seeks a Commercial Parts Pro to manage customer relationships and support sales growth. The ideal candidate will have a strong knowledge of automotive systems, excellent sales ability, and effective communication skills. Responsibilities include supporting team members, dispatching drivers, and ensuring customer satisfaction. High school diploma required; ASE certification preferred. This full-time position offers a dynamic work environment and eligibility for sales commissions.

Qualifications

• Minimum of 3 years of prior automotive parts experience preferred.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Formal or informal experience leading teams and supervising daily tasks.

Responsibilities

• Maintain commercial customer relationships.
• Achieve personal/store sales goals and service objectives.
• Provide day-to-day supervisory support for team members.

Skills

Automotive systems knowledge

Communication skills

Organizational skills

Customer relationship management

Sales ability

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth, partnering with the GM to manage team members. The role requires expert knowledge of automotive systems and parts, sourcing from numerous places including special order, FDO, second source, etc., and the ability to direct drivers to ensure timely and accurate delivery. This is a full‑time position.

Primary Responsibilities

• Maintain commercial customer relationships.
• Provide GAS2 selling experience to commercial customers.
• Achieve personal/store sales goals and service objectives.
• Provide day‑to‑day supervisory support for team members.
• Collaborate with GM on coaching and developmental needs for team members.
• Dispatch drivers ensuring delivery standards are achieved.
• Maintain commercial stocking programs.
• Build and maintain a network of second‑source suppliers.

Secondary Responsibilities

• Maintain core bank and commercial returns.
• Maintain commercial credit accounts.
• Partner with GM to ensure proper driver coverage.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced selling skills for commercial customers.
• Ability to multi‑task and remain organized.

Essential Job Skills for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability across engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience That Sets a Commercial Parts Pro up for Success

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification Preferred, but not required.

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee will predominantly be walking or standing, talk and hear, and use hands and fingers to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is usually working inside, but occasionally outside exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee may be occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

Position Eligibility

Position is eligible for sales commission based on individual or store performance.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or disability or any other federally, state, or locally protected class.