Commercial Parts Pro Store 7253

Advance Auto Parts; Fletcher (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive parts supplier is seeking a Commercial Parts Pro in Fletcher, NC. This full-time role involves maintaining commercial customer relationships, achieving sales goals, and providing expert support for a fast-paced environment. Ideal candidates will have prior automotive parts experience and strong communication skills. Competitive compensation structure includes sales commission based on performance.

Qualifications

• Minimum of 3 years of prior automotive parts experience preferred.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Formal or informal experience leading teams.

Responsibilities

• Maintain commercial customer relationships.
• Provide GAS2 selling experience to commercial customers.
• Collaborate with the GM on coaching and developments.

Skills

Working knowledge of automotive systems and diagnostic ability

Friendly communication

Strong organizational skills

Basic math skills

Advanced selling skills for commercial customers

Ability to multi-task

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. The role partners with the GM to manage team members and requires expert knowledge of automotive systems and parts. The role sources parts from multiple vendors (special order, FDO, second source, etc.) and directs drivers to ensure timely and accurate delivery. This is a full‑time position.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with the GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with the GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Effective communication, listening and problem solving skills.

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

A minimum of 3 years of prior automotive parts experience preferred.
Proven sales ability with past experience in fulfillment of customer transactions.
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification Preferred, but not required.

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. The employee will predominantly be walking or standing, talking and hearing, using hands and fingers to handle or feel, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching or crawling. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. The employee will usually be working inside; however, they will occasionally be outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee may also be exposed to moving mechanical parts, high, precarious places, toxic or caustic chemicals, risk of electrical shock, explosives and vibration. The noise level in the work environment is usually moderate.

Position is eligible for sales commission based on individual or store performance.

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.