Commercial Parts Pro Store 8154

Advance Auto Parts; Ephrata (Lancaster County); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading automotive parts provider in Ephrata seeks a Commercial Parts Pro to maintain relationships with commercial customers and support team members. The role demands expertise in automotive systems and strong sales ability, alongside managing timely deliveries. Ideal candidates will have at least 3 years of experience in automotive parts and hold a high school diploma. ASE Certification preferred.

Qualifications

• Speak and write English; Spanish a plus.
• Ability to read and interpret documents such as safety rules.
• Understanding of Commercial profitability concepts.

Responsibilities

• Maintain commercial customer relationships.
• Provide GAS2 selling experience to commercial customers.
• Dispatch drivers to ensure delivery standards are achieved.

Skills

Friendly communication

Safety knowledge and skills

Operating inventory systems

Parts and automotive system knowledge

Advanced selling skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience commercial customers
• Achieve personal / store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi-task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

A minimum of 3 years of prior automotive parts experience preferred
Proven sales ability with past experience in fulfillment of customer transactions
Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals

Education

High school diploma or general education degree (GED)

Certificates, Licenses, Registrations

ASE Certification Preferred, But Not Required

Physical Demands

The physical demands and work