Commercial Parts Pro Store 8087

Advance Auto Parts; Fall River (MA); On-site; USD 27,483 - 30,238; Full time

Job summary

A leading automotive parts retailer seeks a Commercial Parts Professional in Fall River, MA. This full-time role involves maintaining customer relationships, managing team operations, and ensuring the profitable growth of the commercial business. The ideal candidate will have a strong automotive systems knowledge and experience in sales. Salary ranges from $19.95 to $21.95 per hour, with various benefits available.

Qualifications

• 3 years of prior automotive parts experience preferred.
• Proven sales ability with customer transactions.
• Formal or informal experience leading teams.

Responsibilities

• Maintain commercial customer relationships.
• Provide day-to-day supervisory support for Team Members.
• Dispatch drivers ensuring delivery standards are achieved.

Skills

Working knowledge of automotive systems

Communication skills

Safety knowledge

Organizational skills

Multi-tasking ability

Advanced selling skills

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel)

Job description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. This full‑time role is responsible for profitable growth of the commercial business through customer retention and growth. The position partners with the GM to manage team members and requires expert knowledge of automotive systems and parts. It includes sourcing from special orders, FDO, and second source while providing accurate delivery and directing drivers.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• A minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification preferred, but not required.

Physical Demands

Employee will predominantly be walking or standing and must handle or feel, reach with hands and arms, climb or balance; frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

Work is primarily inside, with occasional outside exposure to weather conditions while installing batteries, wiper blades, etc. Employees may be exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.

Compensation Range

19.95 USD PER HOUR – 21.95 USD PER HOUR

Benefits Information

Benefits available at https://jobs.advanceautoparts.com/us/en/benefits

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail