Commercial Parts Pro Store 7343

Advance Auto Parts; Quincy (MA); On-site; USD 30,238 - 33,269; Full time

Job summary

A leading auto parts retailer in Quincy, Massachusetts is seeking an experienced sales professional to drive the commercial business growth. You will be responsible for maintaining customer relationships, achieving sales goals, and supervising team members. Ideal candidates have strong automotive system knowledge and a minimum of three years in the automotive parts industry, along with excellent communication skills. This full-time position offers competitive hourly pay ranging from $21.95 to $24.15, plus commission for sales performance.

Qualifications

• 3+ years of automotive parts experience preferred.
• Ability to communicate effectively and build relationships.
• Understanding of commercial profitability concepts.

Responsibilities

• Maintain customer relationships and achieve sales goals.
• Supervise and support team members on day-to-day operations.
• Ensure delivery standards are met through driver dispatch.

Skills

Customer relationship management

Automotive system knowledge

Sales techniques

Team leadership

Communication in English

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Partners with GM to manage team members. Requires expert knowledge of automotive systems and parts, ability to source from multiple channels, and direct drivers to ensure timely delivery. Full time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills for Success

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education and Certifications

High school diploma or general education degree (GED). ASE certification preferred but not required.

Physical Demands

Predominantly walking or standing; requires ability to talk, hear, and use hands and fingers to handle or feel. Must reach with hands and arms, climb, balance, stoop, kneel, crouch, or crawl. Frequently lift or move up to 50 lbs, occasionally up to 100 lbs. Specific vision abilities include close, distance, color, depth perception, and focus adjustment.

Work Environment

Usually inside; occasionally outside with exposure to various weather conditions while installing batteries and wiper blades. Also exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is moderate.

Compensation

21.95 USD PER HOUR - 24.15 USD PER HOUR.

Position is eligible for sales commission based on individual or store performance.

Benefits

https://jobs.advanceautoparts.com/us/en/benefits

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.