Commercial Parts Pro Store 5864

Advance Auto Parts Inc.; Lowell (MA); On-site; USD 27,483 - 30,238; Full time

Job summary

A leading auto parts retailer in Massachusetts is seeking a Professional Sales Associate to support commercial business growth. Responsibilities include maintaining customer relationships, achieving sales goals, and supervising team members. Candidates should have at least 3 years of automotive parts experience, strong sales skills, and organizational ability. The position offers a competitive hourly wage and eligibility for sales commission.

Qualifications

• 3+ years of automotive parts experience preferred.
• Able to speak and write English; Spanish a plus.
• Proven sales ability with experience in fulfilling customer transactions.

Responsibilities

• Maintain commercial customer relationships.
• Provide GAS2 selling experience to commercial customers.
• Achieve personal/store sales goals and service objectives.
• Collaborate with GM on coaching and developmental needs.

Skills

Automotive systems knowledge

Effective communication

Problem-solving skills

Organizational skills

Basic math skills

Sales skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Overview

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and growth, partnering with the GM to manage Team Members. It requires expert knowledge of automotive systems and parts, the ability to source from numerous channels including special order, FDO, and second source, and to direct drivers to ensure timely and accurate delivery. The position is full‑time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification Preferred, but not required.

Physical Demands

The role involves predominantly walking or standing, with frequent lifting of up to 50 pounds and occasional lifting up to 100 pounds. It requires the ability to talk, hear, use hands and fingers, reach, climb or balance, and stoop, kneel, crouch, or crawl. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment is mainly inside but occasionally outside with exposure to weather while installing batteries and wiper blades. Exposure to moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock, explosives, and vibration is possible. Noise level is usually moderate.

Compensation

19.95 USD PER HOUR - 21.95 USD PER HOUR. Position is eligible for sales commission based on individual or store performance.

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.