Commercial Parts Pro Store 6440

Advance Auto Parts; Hephzibah (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

A national automotive parts retailer seeks a Commercial Parts Pro in Hephzibah, Georgia. The role involves maintaining customer relationships, achieving sales goals, and supervising team members. Candidates should have strong automotive knowledge and sales skills, along with a high school diploma. Previous parts experience is preferred. Join a company that values effective communication and problem-solving skills, with opportunity for sales commissions based on performance.

Qualifications

• Minimum of three years of prior automotive parts experience preferred.
• Proven sales ability with past experience in customer transactions.
• Formal or informal leading teams experience.

Responsibilities

• Maintain commercial customer relationships.
• Achieve personal/store sales goals.
• Dispatch drivers ensuring delivery standards are met.

Skills

Expert knowledge of automotive systems and parts

Communication skills

Organizational skills

Sales skills

Ability to multi-task

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

The position is a professional level sales role tasked with supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and growth and must partner with the GM to manage Team Members. The candidate must possess expert knowledge of automotive systems and parts, and the ability to source parts from special order, FDO, second source, and other channels. The role also directs drivers to ensure timely and accurate delivery. This is a full‑time position.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with the GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with the GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Ability to source from many places, including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Effective communication, listening and problem solving skills.

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability for engines, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

• A minimum of three years of prior automotive parts experience (preferred)
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals

Education

High school diploma or GED.

Certificates, Licenses, Registrations

• ASE Certification Preferred, But Not Required

Physical Demands

The employee will predominantly be walking or standing. The employee must be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment

The employee is usually working inside; however, occasionally they will be outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. Exposure to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration is possible. The noise level is usually moderate.

Position eligible for sales commission based on individual or store performance.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability, or any other federal, state or local protected class.