Commercial Parts Pro Store 5826

Advance Auto Parts; Madison Heights (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Sales commission based on performance

Career development opportunities

Job summary

A leading auto parts retailer is seeking a Commercial Parts Pro in Madison Heights, MI. This full‑time role involves maintaining customer relationships, achieving sales goals, and providing supervisory support to team members. Candidates should possess strong automotive knowledge and sales skills. The role requires an ability to source parts efficiently and manage delivery operations. Competitive compensation with a commission structure based on performance is offered.

Qualifications

• Minimum of 3 years of prior automotive parts experience preferred.
• Ability to speak and write English; Spanish a plus.
• Strong organizational skills and ability to multi-task.

Responsibilities

• Maintain commercial customer relationships.
• Achieve personal/store sales goals.
• Collaborate with the GM on team development.

Skills

Customer relationship management

Automotive systems knowledge

Sales skills

Communication skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth. It partners with the GM to manage Team Members and requires expert knowledge of automotive systems and parts. The role must source parts from multiple channels—including special order, FDO, and second sources—and direct drivers to ensure timely and accurate delivery. The position is full‑time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal / store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with the GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with the GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Ability to source from multiple channels, including special order, FDO, and second sources
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Effective communication, listening, and problem‑solving skills.

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English; Spanish a plus; communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals)
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

• Minimum of 3 years of prior automotive parts experience (preferred)
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals

Education

• High school diploma or general education degree (GED)

Certificates, Licenses, Registrations

• ASE certification preferred, but not required

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. The noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Sales and Business Development
• Motor Vehicle Manufacturing and Retail

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other federal, state or local protected class.