Commercial Parts Pro Store 4910

Advance Auto Parts; Elkin (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Sales commission eligibility

Equal Opportunity Employer

Job summary

A leading automotive parts retailer in Elkin, North Carolina is seeking a Commercial Parts Pro to support profitable growth through customer retention and expert automotive system knowledge. The role includes maintaining customer relationships and managing team members. Candidates should have at least 3 years of automotive parts experience and strong sales skills. Opportunities for sales commission are available.

Qualifications

• 3+ years of automotive parts experience preferred.
• Proven sales ability in fulfilling customer transactions.
• Experience leading teams and supervising daily tasks.

Responsibilities

• Maintain commercial customer relationships.
• Ensure profitable growth via customer retention.
• Provide supervisory support for team members.
• Dispatch drivers ensuring delivery standards.
• Collaborate with GM on team development.

Skills

Automotive systems knowledge

Friendly communication

Strong organizational skills

Sales skills for commercial customers

Ability to multi-task

Bilingual (English, Spanish)

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth via customer retention and growth, partners with the GM to manage team members, and requires expert automotive system and parts knowledge. The position must source parts from special order, FDO, second source, and other suppliers, while ensuring timely, accurate delivery. This is a full‑time role.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with the GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to source from numerous places including special order, FDO, second source, etc.
• Ability to multi‑task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems, including internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write in English; Spanish a plus
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

• Minimum of 3 years of prior automotive parts experience, preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals

Education

High school diploma or general education degree (GED)

Certificates, Licenses, Registrations

ASE certification preferred, but not required

Physical Demands

Predominantly walking or standing; requires use of hands and fingers to handle or feel, reach with hands and arms, climb or balance; must frequently lift or move up to 50 pounds and occasionally up to 100 pounds. Requires close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

Usually inside but occasionally outside in various weather conditions. Exposure to moving mechanical parts, high places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.