Commercial Parts Pro Store 4102

Advance Auto Parts; Shelby (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Sales commission eligibility

Training and development opportunities

Job summary

A leading automotive parts retailer in Shelby, NC, is seeking a Commercial Parts Pro responsible for managing customer relationships and team performance. The ideal candidate should have a strong automotive background and proven sales ability. This role offers full-time work and potential for sales commission based on performance.

Qualifications

• Minimum 3 years of automotive parts experience preferred.
• Proven sales ability in fulfilling customer transactions.
• Strong communication skills in spoken and written English.

Responsibilities

• Maintain commercial customer relationships.
• Achieve personal/store sales goals and service objectives.
• Supervise team members and provide day-to-day support.

Skills

Customer service

Automotive systems knowledge

Sales skills

Organizational skills

Inventory management

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position on the commercial side of the automotive business. Responsible for profitable growth through customer retention and expansion. Partners with the GM to manage team members, providing expert knowledge of automotive systems and parts, sourcing from multiple suppliers, and ensuring timely and accurate delivery. Position is full time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Supervise team members and provide day‑to‑day support
• Coach and develop team members in collaboration with GM
• Dispatch drivers to meet delivery standards
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication and strong customer service
• Ability to locate and stock parts efficiently
• Safety knowledge and adherence to safety practices
• Proficiency in inventory systems and store equipment
• Parts and automotive system expertise
• Proficiency with POS and parts lookup systems
• ASE P2 certification or equivalent readiness
• Advanced solution, project, and product quality recommendation skills
• Expert sourcing from special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Exceptional multi‑tasking and organization abilities

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic skills (engine, suspension, brakes, electronics, exhaust)
• Proficient in spoken and written English; Spanish a plus
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals
• Ability to follow written, oral, or diagrammatic instructions
• Successful completion of the Parts Knowledge Assessment
• Basic math skills (addition, subtraction, multiplication, division)
• Competency in Microsoft Word and Excel
• Strong organizational skills
• Understanding of commercial profitability concepts, competition, market opportunities, and customer prioritization
• Willingness to work various days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

• Minimum 3 years of automotive parts experience preferred
• Proven sales ability in fulfilling customer transactions
• Formal or informal leadership experience supervising daily tasks and achieving goals

Education

High school diploma or GED.

Certificates, Licenses, Registrations

ASE Certification preferred but not required.

Physical Demands

Requires primarily walking or standing; involves talking, hearing, handling, reaching, climbing, stooping, kneeling, and lifting up to 50 pounds (occasionally up to 100 pounds). Good vision required.

Work Environment

Mostly indoors with occasional exposure to outdoor weather. May involve moving mechanical parts, high or precarious places, chemicals, electrical shock risk, explosives, vibration, and moderate noise.

Employee Assurance

Position eligible for sales commission based on individual or store performance.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.