Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role partners with the GM to manage team members and is responsible for profitable growth through customer retention and growth. It requires expert knowledge of automotive systems and parts, the ability to source from multiple vendors, direct drivers, and ensure timely delivery. This is a full‑time position.
Primary Responsibilities
- Maintain commercial customer relationships.
- Provide GAS2 selling experience to commercial customers.
- Achieve personal/store sales goals and service objectives.
- Provide day‑to‑day supervisory support for team members.
- Collaborate with the GM on coaching and developmental needs for team members.
- Dispatch drivers ensuring delivery standards are achieved.
- Maintain commercial stocking programs.
- Build and maintain a network of second‑source suppliers.
Secondary Responsibilities
- Maintain core bank and commercial returns.
- Maintain commercial credit accounts.
- Partner with the GM to ensure proper driver coverage.
Success Factors
- Friendly communication.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems and store equipment.
- Parts and automotive system knowledge skills.
- Operating POS and parts lookup systems.
- ASE P2 certified or ASE ready equivalent.
- Advanced solution, project and product quality recommendation ability.
- Ability to source from multiple venues including special order, FDO, and second source.
- Advanced selling skills for commercial customers.
- Ability to multi‑task and remain organized.
Essential Job Skills Necessary for Success
- Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust).
- Good written and spoken English (Spanish a plus); ability to build strong relationships with customers, peers, and management.
- Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
- Understand and execute instructions furnished in written, oral, or diagram form.
- Successfully complete the Parts Knowledge Assessment.
- Use basic math accurately: add, subtract, multiply, and divide with whole numbers, fractions, and decimals.
- Use Microsoft Office (Word, Excel) effectively.
- Strong organizational skills.
- Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization.
- Ability to work an assortment of days, evenings, and weekends as needed.
Prior Experience
A minimum of 3 years of automotive parts experience is preferred. Proven sales ability with experience fulfilling customer transactions. Formal or informal team leadership experience (e.g., supervising daily tasks).
Education
High school diploma or GED.
Certificates, Licenses, Registrations
ASE certification preferred but not required.
Physical Demands
The employee will predominantly walk or stand, talk, hear, use hands and fingers to handle, reach, climb, balance, kneel, crouch, or crawl. Frequent lifting or moving of up to 50 pounds and occasional lifting or moving up to 100 pounds. Specific vision abilities include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The employee typically works inside but sometimes outside and exposed to varying weather conditions while performing tasks such as installing batteries and wiper blades. The employee may be exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.
Compensation
Position is eligible for sales commission based on individual or store performance.
Legal
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.