Commercial Parts Pro Store 4520

Advance Auto Parts; Plymouth (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Sales commission based on performance

Job summary

A leading automotive parts retailer is seeking a Commercial Parts Pro in Plymouth, NC. This role is crucial for driving profitable growth through customer retention and supervisory support for team members. Candidates should have a strong background in automotive systems, excellent communication skills, and a minimum of 3 years of sales experience. The position includes responsibilities like maintaining customer relations and ensuring timely part deliveries. Join a dynamic team focused on delivering exceptional service.

Qualifications

• 3+ years automotive parts experience preferred.
• Proven sales ability with customer transactions.
• Formal or informal experience leading teams.

Responsibilities

• Maintain customer relationships and achieve sales goals.
• Provide supervisory support for team members.
• Collaborate with GM on team needs and coaching.

Skills

Automotive systems knowledge

Sales experience

Customer relationship management

Communication skills

Organizational skills

Bilingual (English and Spanish)

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business via customer retention and growth, and partners with the GM to manage team members. It requires expert knowledge of automotive systems and part knowledge, the ability to source parts from numerous suppliers—including special order, FDO, and second source—and to direct drivers to ensure timely and accurate delivery. Full-time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal and store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with the GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Ase P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems, diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

A minimum of 3 years automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education

High school diploma or GED.

Certificates, Licenses, Registrations

ASE Certification Preferred, Not Required.

Physical Demands

The employee will predominantly walk or stand, talk, hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities include close, distance, color, depth perception, and ability to adjust focus.

Work Environment

Usually inside; occasionally outside and exposed to weather conditions while performing tasks such as installing batteries and wiper blades. Exposure to moving mechanical parts; high, precarious places; toxic or caustic chemicals; electrical shock risk, explosives, and vibration. Noise level usually moderate.

Position eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

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