Commercial Parts Pro Store 3590

Advance Auto Parts; Chattanooga (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading automotive parts retailer is seeking a Commercial Parts Associate in Chattanooga, TN. The role involves maintaining customer relationships, achieving sales goals, and supervising team members. Applicants should have a strong automotive knowledge and sales skills, with a high school diploma required. This position is eligible for sales commission based on performance.

Qualifications

• Minimum of 3 years automotive parts experience preferred.
• Ability to read and interpret safety rules and operating instructions.
• ASE Certification preferred but not required.

Responsibilities

• Maintain commercial customer relationships.
• Provide GAS2 selling experience to commercial customers.
• Achieve personal/store sales goals.
• Provide supervisory support for Team Members.
• Dispatch drivers ensuring delivery standards are achieved.

Skills

Automotive systems knowledge

Sales skills

Communication skills

Organizational skills

Problem-solving ability

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Commercial Parts Associate – a professional level sales position supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth via customer retention and growth, and partners with the GM to manage Team Members.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide)
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

A minimum of 3 years of prior automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification Preferred, but not required.

Physical Demands

Predominantly walking or standing; able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds.

Work Environment

Usually working indoors, occasionally outdoors exposed to weather. Exposure to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; vibration. Noise level usually moderate.

Commission

Position is eligible for sales commission based on individual or store performance.

California Residents – click below for privacy notice: https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.