Commercial Operations Specialist

Hitachi Energy; Isle Forest (NC); On-site; USD 75,000 - 94,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Disability Insurance

Life/AD&D Insurance

Paid Time Off

Employee engagement programs

Job summary

Hitachi Energy in North Carolina is seeking a Commercial Operations Specialist to coordinate end-to-end tender processes, ensuring compliant, commercially sound bids.

You will work with Sales, Finance, Legal, Product, Solutions and Support to develop proposals, cost models, and risk assessments, aiming for strong margins while meeting deadlines.

This role offers exposure to a global organization and opportunities to build expertise in tendering, commercial reviews, and governance.

Qualifications

• Candidates must have work authorization to work in the United States.
• Bachelor's degree preferred.
• 2–5 years of experience in a similar role, ideally with software tenders.
• Excellent English grammar and writing skills, including drafting, reviewing and editing documents.
• Proficiency with Word, Excel, PowerPoint, OneNote, SharePoint, Office 365.
• Sound commercial understanding and risk management capabilities.
• Excellent communication, organization, coordination and multi-tasking skills across time zones.
• Availability for meetings across multiple time zones as part of a global team.

Responsibilities

• Coordinate the end-to-end tender process from qualification to submission.
• Collaborate with Sales to define setup strategies and delivery approaches.
• Gather proposal content from stakeholders across sales, finance, legal, product, solutions and support functions.
• Develop bid documents and proposal materials aligned with branding and customer requirements.
• Support commercial reviews by evaluating contract implications, commercial considerations and risks.
• Coordinate risk reviews and maintain risk tracking throughout the bid process.
• Prepare price estimates and full cost models to support margins and governance.
• Support internal governance, approvals and administrative procedures to meet bid deadlines.
• Ensure compliance with applicable external and internal regulations and guidelines.

Skills

Excellent English writing

Strong communication

Organization & coordination

Risk management

Commercial awareness

Cross-functional collaboration

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

OneNote

SharePoint

Office 365

Job description

The Opportunity

As a Commercial Operations Specialist, you will play an important role in supporting the successful delivery of power grid and grid integration opportunities by coordinating the end-to-end tender process. Working closely with sales, finance, legal, product, solutions, and support teams, you will help develop high-quality, compliant, and commercially sound bids that align with customer requirements and business goals. In this role, you will contribute to bid qualification activities, proposal development, pricing and cost modeling, risk management, commercial reviews, and tender approval processes. Your work will help ensure that customers receive well-developed solutions while supporting sound commercial outcomes and risk management practices. You will gain exposure to a broad range of stakeholders across a global organization, develop expertise in commercial operations and tendering processes, and help drive successful project and business outcomes within the evolving power industry.

How You'll Make an Impact

• Coordinate the end-to-end tender process from bid qualification through proposal submission and approval.
• Collaborate with Sales to define business setup strategies and proposed delivery approaches.
• Gather and coordinate proposal content from stakeholders across sales, finance, legal, product, solutions, and support functions.
• Develop bid documentation and proposal materials that align with branding guidelines and customer requirements.
• Support commercial reviews by evaluating contract implications, commercial considerations, and associated risks.
• Coordinate risk review activities and maintain risk tracking throughout the bid process.
• Prepare price estimates and full cost models to support margin objectives, governance requirements, and customer proposals.
• Support internal governance, approval processes, and administrative procedures while helping teams meet bid deadlines.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Bachelor's degree from a four-year college or university preferred.
• 2 to 5 years of experience in a similar role, ideally with experience in software-related tenders.
• Excellent English grammar and writing skills, including the ability to draft, review, and edit documents to a high standard.
• High proficiency with Word, Excel, PowerPoint, OneNote, SharePoint, Office 365, and related productivity tools.
• Sound commercial understanding and risk management capabilities.
• Excellent communication, organization, coordination, and multi-tasking skills, with the ability to work across geographically dispersed teams.
• Availability for communications and meetings across multiple time zones as part of a global team.

More About Us

In this role, you will collaborate with experienced professionals across multiple business functions while building valuable experience in commercial operations, tendering, risk management, and proposal development within the power industry.

For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):

• Health Care (medical, dental, vision, etc.)
• Financial Wellbeing: (Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance)
• Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
• Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)

• Permissive Time Off: No accrued hours, take the time you need

• Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms

Salary Range: $ 75,200.00 - 94,000.00 USD annually + 7% annual bonus

Benefits: Health Insurance, Retirement Benefits, Paid Time off, bonus Eligibility

Application Deadline: This posting will remain open until filled

Actual pay will be based on experience, geographic location, and internal equity.