Commercial Operations Manager- Winergy

Flender; Elgin (IL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Tuition Reimbursement

Healthcare (Medical/Dental/Vision)

401k Employer Match

Job summary

Flender, Elgin, IL, seeks a Commercial Operations Manager to lead the Wind Business Segment's order management and revenue processes. The role requires cross-functional leadership, strong SAP/MRP experience, and a focus on delivering exceptional customer service from input to final delivery.

Ideal candidates bring 5+ years of SAP experience, proven leadership, and the ability to optimize complex order workflows.

Qualifications

• Bachelor’s degree required.
• 5+ years SAP experience.
• Experience with order management and ERP/MRP systems preferred.

Responsibilities

• Lead Order Management department of the Wind Business Segment.
• Optimize order management process for exchange components, field repairs and shop repairs.
• Automize processes and tasks related to order management (order entry, order confirmation, invoicing, etc.).
• Track and maximize Wind Business Segment revenue monthly.
• Analyze and synthesize data related to revenue, order management and order processing.
• Coordinate with other departments to ensure customer satisfaction and timely fulfillment of orders.
• Escalation point for resolving issues with customer service, delivery and commercial.

Skills

Leadership

Cross-functional leadership

Analytical thinking

Communication skills

Decision making

Education

Bachelor's degree

Tools

SAP

Job description

Commercial Operations Manager - WinergyCompany DescriptionFlender is a leading global supplier for mechanical drive systems and has the reputation for highest performance, innovation, quality, and reliability of mechanical components for 125 years.We're now hiring a talented Commercial Operations Manager - Winergy for our team in Elgin, IL on a full-time basis. If you're eager for your next challenge, Flender is a great place to grow your career.For more information on Flender, please see website: www.flender.comEqual Employment Opportunity StatementFlender is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status, other categories protected by federal, state, or local law, and regardless of whether the qualified applicants are individuals with disabilities.Position Overview:The Commercial Operations Manager is responsible for Flender’s Wind Business Segment execution of sales orders as well as monthly revenue conversion. This role demands interdisciplinary leadership and interdepartmental coordination as well as independent thinking. Experience in Flender’s internal processes and products or gearing industry is a welcomed plus. The ideal candidate will have a demonstrated track record in process improvement and be proficient in SAP or similar MRP/ERP System.The position will report to the Wind Segment Manager based in Elgin, IL. The ideal candidate will play a critical role in ensuring seamless operations from initial job input to final customer communication and always prioritize customer satisfaction.Key Responsibilities:Lead Order Management department of the Wind Business SegmentOptimizing order management process for exchange components, field repairs and shop repairsAutomizing processes and tasks related to order management (order entry, order confirmation, invoicing, etc.)Track and maximize Wind Business Segment revenue on a monthly basisAnalyze and synthesize data related to revenue, order management and order processing to enable decision making and process improvementClose coordination with other company departments to ensure customer satisfaction and timely commercial fulfillment of ordersActs as escalation instance for resolving issues with customer service, delivery and commercialRequired Qualifications:Bachelor’s degree5+ years SAP experienceStrong leadership and multidisciplinary coordination skillsStrong risk analysis and mitigation skillsProven ability to make independent decisions and prioritize workStrong analytical skills for data assessment and decision-makingExcellent communication skillsAbility to reside within a reasonable commuting distance of the facilityFlender Benefits:Paid Time Off (18 Days)Paid HolidaysTuition ReimbursementMedical, Dental, Vision, Life InsuranceFlexible Spending AccountHealth Savings Account401k (6% Employer Match)Employee Assistance ProgramYour contact person(s) for this job posting is/are:AnnMarie DayFlender is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.