Commercial Operations Manager

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Remote/Hybrid options

Annual bonus of $15,000

Job summary

Ladders is seeking a Commercial Operations Manager to lead forecasting, analytics, and reporting within a specialty medical device space. This remote US-based role emphasizes hands-on leadership, pragmatically driving execution and cross-functional collaboration.

The position focuses on driving AI-enabled workflows, strengthening commercial infrastructure, and elevating operational discipline across teams. Strong prioritization and stakeholder alignment are essential.

Qualifications

• Bachelor’s degree required; MBA preferred.
• 5+ years in commercial/sales roles with 2+ years in leadership.
• Hands-on player-coach with team management experience.
• Forecasting, analytics, and Power BI reporting expertise.
• Experience managing GPO and IDN agreements in specialty medical devices.

Responsibilities

• Lead and develop the Commercial Operations team while contributing to day-to-day work.
• Oversee monthly and long-range forecasting, including revenue and quota analysis.
• Maintain BI and reporting environment with Power BI dashboards.
• Promote AI and automation tools to improve workflow efficiency.
• Launch and drive a dedicated contract lifecycle management program.

Skills

Forecasting

Sales analytics

Leadership

GPO/IDN knowledge

Education

Bachelor's degree in business/engineering/data analytics

MBA preferred

Tools

Power BI

Job description

For our client, we are seeking a Commercial Operations Manager to join the team of a leader in the Healthcare space.

This role will lead commercial operations efforts within a specialty medical device environment, with a strong emphasis on forecasting, sales analytics, reporting, and contract process execution. The right candidate will serve as a hands-on player-coach, partnering closely with sales and cross-functional teams to improve execution, visibility, and operational discipline. This position also supports initiatives that streamline workflows through AI, automation, and stronger commercial infrastructure.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $110,000 – $130,000 annually

Responsibilities

• Lead and develop the Commercial Operations team while actively contributing to day-to-day work
• Oversee monthly and long-range forecasting processes, including revenue and quota analysis
• Maintain the business intelligence and reporting environment, including Power BI report design
• Promote AI and automation tools to improve workflow efficiency
• Drive the launch of a dedicated contract lifecycle management program

Qualifications

• Bachelor’s degree in business, industrial engineering, data analytics, or a related field; MBA preferred
• 5+ years of experience in commercial, sales, or sales support roles, including 2+ years in leadership
• Proven player-coach experience in team management and hands-on execution
• Expertise in forecasting, sales analytics, and Power BI reporting
• Experience managing GPO and IDN agreements in specialty medical devices

Benefits

• Remote or hybrid work options available
• Bonus eligibility of $15,000 annually
• Opportunity to work closely with cross-functional teams
• Hands-on leadership role with direct impact on operations
• Engagement in innovative projects involving AI and automation

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.