Commercial Maintenance Contract Sales Representative

Newcomb and Company; Raleigh (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Newcomb and Company in Raleigh, North Carolina, is seeking a Sales Representative to expand and maintain their commercial contract base through the sale and management of commercial service contracts.

The ideal candidate will have a minimum of 5 years of experience negotiating HVAC commercial maintenance contracts and will be responsible for preparing proposals, following up on renewals, and ensuring customer satisfaction.

Qualifications

• Minimum 5 years of experience negotiating HVAC commercial maintenance contracts.

Responsibilities

• Prepare service contracts proposals for cost amounts for existing commercial customers and new commercial construction.
• Contact customer and present proposal for customer approval.
• Enter contract data into set up form and give to coordinator for processing.
• Assist commercial maintenance assistant when needed to resolve clerical issues.
• Work with commercial maintenance dispatcher to resolve customer issues and ensure customer receives all services in their service agreement.
• Follow up on current and delinquent contract renewals with customers as needed.
• Oversee customer service maintenance contracts, records, and updates as needed.
• Be available to assist commercial maintenance staff, technicians, and dispatchers to maintain customer satisfaction for our maintenance contract customers.

Skills

Negotiating HVAC commercial maintenance contracts

Job description

About Us

We are a full‑service mechanical contractor providing customers in the commercial, residential, and industrial sectors with innovative, energy‑efficient heating and air conditioning services, automation and controls, industrial piping, new construction design and installation, and maintenance and replacement services.

Job Summary

Expand and maintain our commercial contract base through the sale and management of commercial service contracts.

Essential Duties & Responsibilities

Primary Duties and Responsibilities:

• Prepare service contracts proposals for cost amounts for existing commercial customers and new commercial construction.
• Contact customer and present proposal for customer approval.
• Enter contract data into set up form and give to coordinator for processing.
• Assist commercial maintenance assistant when needed to resolve clerical issues.
• Work with commercial maintenance dispatcher to resolve customer issues and insure that customer receives all services in their service agreement.
• Follow up on current and delinquent contract renewals with customers as needed.
• Oversee customer service maintenance contracts, records and updates as needed.
• Be available to assist commercial maintenance staff, technicians and dispatchers to maintain customer satisfaction for our maintenance contract customers.

Secondary Duties and Responsibilities:

• Visit key job sites for new construction projects.
• Prepare status reports of new contract and/or renewals for Management as requested.
• Pursue new customer leads.
• Update construction plans, property manager’s reports and various progress reports.
• Participate in BOMA functions and read trade journals to stay updated on commercial development with local businesses.
• Assist in collections on assigned accounts as needed.

Qualifications

• Minimum 5 years of experience negotiating HVAC commercial maintenance contracts.

Physical Demands

• All Sales Representatives are required to perform site visits that may require climbing ladders, entering confined spaces, entering food locations, or other means to collect information, meet customers as well as co‑workers or sub‑contractors.
• Environmental conditions may range from outdoors at all times of the year.

Equal Opportunity Employer

We are an Equal‑Opportunity Employer committed to ensuring equal employment opportunities for all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, age, veteran status, or any other protected classification.

Affirmative Action Policy

Please review our Affirmative Action Policy.