Commercial Sales Consultant lll

Engineering Excellence Incorporated; Columbus (OH); Presencial; USD 55.000 - 90.000; Jornada completa

Descripción de la vacante

Engineering Excellence Incorporated is seeking a Commercial Sales Consultant III to drive HVAC-related sales through prospecting, networking, and referrals. You will consult with commercial customers, present solutions, and close deals that fit budgets while collaborating with internal teams to ensure service quality and customer satisfaction.

The role emphasizes building long-term relationships, meeting KPI targets, and using company marketing data to maximize results in a fast-paced

Formación

• Bachelor’s degree and 4+ years of sales experience.
• Proven B2B sales with cold-calling and lead generation.
• Knowledge of commercial service sales concepts and practices.
• Excellent communication and relationship-management skills.
• Ability to build long-term customer relationships.
• Ability to work with technical, administrative and support staff.
• Proficient with MS Office, CRM, and databases.
• Strong organization and prioritization abilities.
• HVAC industry knowledge preferred.
• Self-starter with willingness to grow the business.
• Customer-focused service delivery mindset.
• Independent work style with good judgement.
• Strong written and verbal communication skills.
• Familiarity with basic math, job costing and margins.
• Ability to access HVAC equipment and read product data.
• Valid driver's license with acceptable driving record.

Responsabilidades

• Prospect and generate commercial replacement, retrofit, and service-contract sales.
• Lead small projects with manageable risks and coordinate resources.
• Consult with HVAC clients to assess needs and present solutions within budget.
• Prepare proposals and explain technical information in clear terms.
• Use marketing data and tools to maximize sales effectiveness.
• Complete required documentation and obtain signatures.
• Maintain relationships with strategic commercial customers.
• Coordinate with internal staff to schedule work and ensure customer satisfaction.
• Update systems for new accounts and track results of sales visits.
• Aim to meet or exceed KPIs: revenue growth, close rate, lead generation, service sales.

Conocimientos

Proven sales experience

Business-to-business selling

Cold-calling

Lead generation

Relationship management

Coaching skills

Microsoft Office

CRM / contact management

Multitasking / prioritization

HVAC industry knowledge

Independent work ethic

Written and verbal communication

Basic math / costing

Reading customer data / product specs

Valid driver's license

Educación

Bachelor’s degree

Herramientas

Microsoft Office

Contact management software

Databases

Descripción del empleo

Welcome!

The Commercial Sales Consultant III has in-depth knowledge of best practices and practical expertise in Outside Sales. May lead small-scaled projects with resource needs and manageable risks. Solves complex challenges by exercising judgement based on analysis of multiple sources. Provides guidance to less experienced colleagues on the team.

Key Responsibilities:

• Generates commercial replacement, retrofit, and service-contract sales through various customer prospecting techniques such as cold calling, customer referrals, personal networking, and customer contact.

• Demonstrates professionalism, diplomacy, and tact to uphold company’s community reputation. Represents the company professionally, honestly, and ethically in all business matters and concerns

• Consults with commercial customer on HVAC and indoor-air quality needs, delivers sales presentation utilizing company-established sales process, and closes sale to provide the customer with the best solution for the customer’s budget. Suggest additional and/or alternative products or service to meet customer needs.

• Utilizes relevant systems and information, prepares the proposal for the commercial customer. Explains technical information to the customer in an easy-to-understand language.

• Utilizes Engineering Excellence marketing data & tools to maximize sales effectiveness.

• Prepares and/or completes all required documentation and obtains customer’s signature.

• Actively manages and maintains relationships with strategic commercial customers and supports the ongoing relationships with these customers.

• Works with internal staff to ensure that work is scheduled and completed according to company standards and the customer’s satisfaction.

• Updates company systems following defined processes and procedures in order to process paperwork and information for new accounts and maintain records of results from all sales visits.

• Meets or exceeds set Key Performance Indicators including:

• Revenue Growth

• Close Rate

• Lead Generation

• Service Agreement sales

• Effectively communicates with customer to resolve concerns, issues, or complaints in order to assure total customer satisfaction.

• Comply with all Engineering Excellence safety policies, procedures, and practices.

• Performs similar/other duties as assigned.

Health & Safety Roles & Responsibilities:

• Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately.

• Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately.

• Corrects substandard acts or conditions within area of control.

• Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)

• Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn.

• Complies with the general rules as prescribed by company program(s) procedure(s)

• Operates devices or equipment as prescribed by company program(s) or procedure(s)

• Participates in any safety initiatives, teams, or committees.

• Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately.

• Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents.

• Does not perform act that may endanger the safety or well being of others

• Does not engage in any pranks, contests, or rough boisterous behavior.

• Works in compliance with applicable legislative requirement

Desired Skills & Qualifications

• Bachelor’s degree’ 4+ years experience

• Proven sales experience with emphasis on business-to business selling, “cold-calling” and generating sales from personal networking and lead generation.

• Knowledge of commercial service sales concepts, practices, and procedures.

• Excellent communication skills and strong relationship-management and coaching skills.

• Ability to build long-term relationships with customers.

• Ability to work cooperatively with technical, administrative, and support staff.

• Solid skills working with Microsoft Office, contact management software, and databases

• Good organizational skills and ability to manage multiple priorities simultaneously

• Knowledge of the commercial HVAC industry preferred

• Self-starter with a desire to learn and to grow the business.

• Demonstrated commitment to the delivery of customer-focused service.

• Must be able to work independently and exercise judgment and discretion within authorized limits.

• Excellent written, verbal communication and organizational skills.

• Basic knowledge of the fundamentals of the operational functionality of commercial heating, air conditioning, and ventilation equipment as well as related accessories.

• Knowledge of basic mathematics (addition, subtraction, multiplication, and division)

• Understanding of basic business accounting to understand job costing, profit margin, and cost of sales.

• Ability to stand, to walk, and to climb stairs and ladders to access HVAC equipment which is often on a rooftop of the commercial building. Ability to read product data and to take measurements.

• Valid driver’s license with acceptable driving record.

Minimum Experience: 4+ years Minimum Education: Bachelor’s Degree Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Engineering Excellence.

Engineering Excellence is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]