Commercial Loan Servicing Team Lead

Busey Bank; Town of Tomahawk (WI); On-site; USD 39,000 - 52,000; Full time

Job summary

Busey Bank is seeking a Commercial Loan Servicing Team Lead to act as a subject matter expert and lead specialty lending programs, including SBA 1502 reporting. You will manage servicing tasks, monitor post-closing covenants and coordinate with bankers and loan coordinators to ensure accurate book-keeping on the core system.

The role requires strong communication, organization, and data analysis skills, with 5–7 years in commercial loan operations and MS Office proficiency.

Qualifications

• 5–7+ years in commercial loan operations, focusing on servicing.
• Strong written and verbal communication.
• Ability to prioritize, multi-task and meet deadlines.
• Proficient in MS Office and reporting tools.

Responsibilities

• Serve as SME and resource for team members, Bankers and Loan Coordinators.
• Lead specialty lending programs and SBA 1502 reporting and maintenance.
• Book loans on the core system per loan documents.
• Monitor post-closing tasks and covenant actions; address exceptions.
• Test SOPs for updates and ensure policy compliance.

Skills

Commercial loan operations

Report writing

Regulatory compliance

Communication skills

Time management

Multitasking

Data analysis

Microsoft Office

Tools

Microsoft Office

Job description

Position Summary

The Commercial Loan Servicing Team Lead is an expert resource for team members and leads the specialty lending programs. The Lead provides loan servicing and system operations support for various commercial loan products.

Duties & Responsibilities

Serve as a Subject Matter Expert and resource for team members, Bankers and Loan Coordinators; demonstrate advanced knowledge of products, regulatory requirements and solutions. Lead specialty lending programs and SBA 1502 reporting and maintenance, Swaps, Participations, and Syndications. Book assigned loans on to the core system in accordance with executed loan documents. Document, monitor, and resolve post-closing tasks/covenants defined in the loan documentation and communicate any additional actions necessary to servicing & support team. Process system maintenance. Monitor reports for syndications, SWAP loans, unused fees and letters of credit and ensure any exceptions are addressed in a timely manner. Test SOPs for updates and compliance with policies, procedures, and regulations.

Education & Experience

Knowledge of: Strong oral and written communication skills Commercial loan operations and report writing Commercial loan Bank regulations and compliance issues

Ability to: Demonstrate organizational and time management skills Prioritize projects; multi-task and meet deadlines Prepare comprehensive reports Identify, problem solve and exercise exceptional use of good judgement with respect to issues/circumstances as they arise Work independently Research information and analyze data

Education and Training: Minimum of 5 to 7 years’ experience in Commercial loan operations specializing in loan servicing Requires knowledge of Microsoft Office.

Compensation and Benefits

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $28.50 - $38.00/hr)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being- now and in the years to come- are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

• 401(k) match
• profit sharing
• employee stock purchase plan
• paid time off
• medical
• dental
• vision
• company-paid life insurance and long-term disability
• supplemental voluntary life insurance
• short-term and long-term disability
• wellness incentives
• employee assistance program
• pre-tax health savings accounts
• flexible spending accounts

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.

Busey values a diverse and inclusive workplace and strides to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering extraordinary excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.

Unsolicited Resumes

Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

Locations and Opportunities

Busey offers diverse employment opportunities - both remote and onsite in Arizona, Colorado, Florida, Illinois, Indiana, Kansas, Missouri, New Mexico, Oklahoma and Texas. We strive to place talent applicants in positions that fit both their skillset and career goals.

Core Values

Every day, our associates live Busey’s core values, doing better business, building stronger relationships and creating thriving communities- while delivering meaningful value to shareholders.