Commercial Loan Servicing Specialist 2

Huntington National Bank; Dallas (TX); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Huntington National Bank is seeking an experienced Operations Specialist to support the Commercial Loan Servicing (CLS) Specialty Servicing Group. This role requires analytical thinking, strong business acumen, and the ability to navigate complex servicing scenarios.

The ideal candidate will actively analyze servicing requests, partner with stakeholders, and implement process improvements to enhance accuracy, efficiency, and risk management across specialty portfolios.

Qualifications

• 2+ years of experience in Commercial Loan Operations, Loan Servicing, or a related banking environment.
• Experience of commercial lending products and servicing processes.
• Experience supporting specialty lending products or complex servicing functions preferred.

Responsibilities

• Support operational activities across specialty servicing portfolios, ensuring accuracy, timeliness, and adherence to established controls.
• Analyze complex servicing requests and transactions to identify risks, impacts, and appropriate resolutions.
• Partner with business partners and line of business leaders to support client needs and operational objectives.
• Perform and review reconciliations and other activities supporting financial and operational integrity.
• Evaluate non-routine transactions and exception scenarios using sound judgment and critical thinking.
• Escalate issues appropriately and challenge requests when necessary to maintain operational controls.
• Identify and implement process improvements that enhance efficiency, service quality, and risk management.

Skills

Commercial Loan Operations

Loan Servicing

Banking knowledge

Job description

Description

We are seeking an experienced and analytical Operations Specialist to support the Commercial Loan Servicing (CLS) Specialty Servicing Group. This role supports a variety of specialty servicing segments and operational functions, requiring strong critical thinking, business acumen, and the ability to navigate complex servicing scenarios.

Description

We are seeking an experienced and analytical Operations Specialist to support the Commercial Loan Servicing (CLS) Specialty Servicing Group. This role supports a variety of specialty servicing segments and operational functions, requiring strong critical thinking, business acumen, and the ability to navigate complex servicing scenarios.

The ideal candidate is a proactive problem-solver who understands commercial lending operations, can assess operational impacts and risks, and effectively partners with internal stakeholders to deliver high-quality client service and operational support.

Key Responsibilities

• Support operational activities across specialty servicing portfolios, ensuring accuracy, timeliness, and adherence to established controls.
• Analyze complex servicing requests and transactions to identify risks, impacts, and appropriate resolutions.
• Partner with business partners and line of business leaders to support client needs and operational objectives.
• Perform and review reconciliations and other activities supporting financial and operational integrity.
• Evaluate non-routine transactions and exception scenarios using sound judgment and critical thinking.
• Escalate issues appropriately and challenge requests when necessary to maintain operational controls.
• Identify and implement process improvements that enhance efficiency, service quality, and risk management.

Basic Qualifications

• 2+ years of experience in Commercial Loan Operations, Loan Servicing, or a related banking environment.
• Experience of commercial lending products and servicing processes.
• Experience supporting specialty lending products or complex servicing functions preferred.

Preferred Qualifications

• Experience with analytical and problem solving skills with the ability to assess operational impacts.
• Strong communication and relationship management skills.
• Ability to manage competing priorities in a fast-paced environment.
• Self-motivated with a proven ability to learn new business lines and processes quickly.

Exempt Status

(Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.