Commercial Loan Quality Control Specialist

TruNorth Bank; Easthampton (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

TruNorth Bank in Easthampton, MA seeks a Commercial Loan Quality Control Specialist to perform pre- and post-closing QC reviews of commercial loans and modifications. The role focuses on identifying exceptions, ensuring compliance with lending policies, and coordinating with the loan team to resolve issues.

We require 3-5 years in commercial lending, strong organizational skills, and solid PC proficiency (Word, Excel, Adobe).

Qualifications

• High School diploma or GED required.
• 3-5 years Commercial Lending experience required.
• Familiarity with Flood regulations, CIP, CRA, and HMDA, a plus.
• Strong organizational skills in working effectively with other divisions of the Bank.
• Excellent customer relations, communications and interpersonal skills.

Responsibilities

• Conduct pre or post-closing quality control reviews of commercial loans within established timelines, identifying documentation, booking, compliance, and due diligence exceptions.
• Conduct pre or post-closing quality control reviews of commercial loan modifications within established timelines, identifying documentation, booking, compliance, and due diligence exceptions.
• Collaborate with the Commercial Loan Administrator and Commercial Loan Officer to resolve errors or omissions within the documentation.
• Review commercial loan documentation to ensure compliance with approved credit terms, lending policy, regulatory requirements, documentation standards, and sound banking practices.
• Perform due diligence reviews of third-party documentation, including title work, attorney-prepared agreements, insurance documentation, and other closing requirements; identify and elevate issues as appropriate.
• Maintain accurate electronic loan files by uploading, indexing, and verifying loan documentation within the Bank's document management systems.
• Monitor commercial loan closings and expected timelines through the reporting available in the loan origination system.
• Prepare pre-closing checklists, or create post-closing exceptions ticklers documenting any issues that need to be addressed, and issue a clear to close.
• Recommend process improvements to enhance quality control, operational efficiency, and regulatory compliance within Commercial Loan Administration.
• Work in tandem with the other Commercial Loan Quality Control Specialists, acting as backup to each other, to manage the workload evenly.
• Prioritize workload to meet departmental deadlines, service standards, and client needs.
• Support the Commercial Loan Administration Managers with departmental projects and other duties as assigned.

Education

High School diploma or GED

Tools

Word

Excel

Adobe Acrobat

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Commercial Loan Quality Control Specialist

Easthampton, MA, US

2 days ago Requisition ID: 2209

Salary Range: $20.50 To $26.00 Hourly

Compensation for this position is commensurate with experience. The posted range is intended to provide a general estimate and does not guarantee a specific rate of pay.

PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:

• Conduct pre or post-closing quality control reviews of commercial loans within established timelines, identifying documentation, booking, compliance, and due diligence exceptions.
• Conduct pre or post-closing quality control reviews of commercial loan modifications within established timelines, identifying documentation, booking, compliance, and due diligence exceptions.
• Collaborate with the Commercial Loan Administrator and Commercial Loan Officer to resolve errors or omissions within the documentation.
• Review commercial loan documentation to ensure compliance with approved credit terms, lending policy, regulatory requirements, documentation standards, and sound banking practices.
• Perform due diligence reviews of third-party documentation, including title work, attorney-prepared agreements, insurance documentation, and other closing requirements; identify and elevate issues as appropriate.
• Maintain accurate electronic loan files by uploading, indexing, and verifying loan documentation within the Bank's document management systems.
• Monitor commercial loan closings and expected timelines through the reporting available in the loan origination system.
• Prepare pre-closing checklists, or create post-closing exceptions ticklers documenting any issues that need to be addressed, and issue a clear to close.
• Recommend process improvements to enhance quality control, operational efficiency, and regulatory compliance within Commercial Loan Administration.
• Work in tandem with the other Commercial Loan Quality Control Specialists, acting as backup to each other, to manage the workload evenly.
• Prioritize workload to meet departmental deadlines, service standards, and client needs.
• Support the Commercial Loan Administration Managers with departmental projects and other duties as assigned.

OTHER ACCOUNTABILITIES / RESPONSIBILITIES:

The Bank encourages participation in community development service within the Bank’s assessment area. Community development encompasses affordable housing and community services that target low to moderate income individuals and activities that revitalize or stabilize targeted low to moderate income neighborhoods. Community development services must be related to providing a financial service or use the financial expertise of the bank employee. Examples include:

• Offering accounting skills to a local charitable organization that serves low to moderate income individuals;
• Performing bookkeeping services for low to moderate income seniors;
• Teaching a financial literacy program for low to moderate income school children
• Fundraising on behalf of a local or state agency that provides services and/or programs targeting low or moderate income individuals;
• Activities that revitalize or stabilize low or moderate income areas;

EDUCATION AND/OR EXPERIENCE:

• High School diploma or general education degree (GED) required.
• 3-5 years Commercial Lending experience required.
• Familiarity with Flood regulations, CIP, CRA, and HMDA, a plus.
• Strong organizational skills in working effectively with other divisions of the Bank.
• Ability to prioritize and handle multiple priorities
• Ability to pay close attention to detail, work independently and meet deadlines in a fast-paced environment.
• Excellent customer relations, communications and interpersonal skills.
• Strong PC skills including proven ability to assimilate software applications including Word, Excel, in a Windows environment as well as Adobe Professional.

INDEPENDENT ACTION:

Establishes short-range plans and objectives within scope of bank-wide policies and goals. Consults with manager regarding policy interpretation or exceptions.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

An Affine Action/Equal OpportunityEmployer of protected veterans and individuals with disabilities. Applicants for employment are considered without regard to race, creed, color, religion, sex, gender identity, sexual orientation, marital status, genetic information, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard. Also, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.