Commercial Loan Operations Specialist

Lake Michigan Credit Union; Fort Myers (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Retirement savings options

Health coverage including medical, Rx,

Dental coverage

Vision coverage

HSA match

Paid parental leave

Tuition reimbursement

Job summary

Lake Michigan Credit Union in Fort Myers, FL is seeking a Commercial Loan Operations Specialist to perform day-to-day loan operations, document preparation, and follow-up on commercial loans.

Responsibilities include booking loans in the Silverlake system, preparing UCC continuations, tracking insurance, escrow and tax service contracts, handling member inquiries, and supporting processors and lenders to exceed member expectations.

Qualifications

• Two years banking or equivalent experience, preferably in loan operations.
• Thorough knowledge of the loan service process.
• Strong attention to detail and organizational skills.
• Good verbal and written communication and problem-solving skills.
• Time management for understanding the urgency of Member needs.

Responsibilities

• Perform day-to-day loan operations for all lending transactions booked by the Commercial Loan Operations Department.
• Interact closely with loan processors and lenders.
• Book loans in Silverlake system.
• Prepare and file UCC Continuations.
• Maintain insurance tracking – Communication with members & insurance agents for policy coverage on loan renewals.
• Escrow monitoring and order tax service contracts.
• Handle general Member inquiries, both external and internal.
• Exceed Member expectations by prioritizing their needs.
• LaserPro Doc Prep/Review.
• Imaging of loan documents.
• HMDA/Adverse Action reports.
• Construction loan monitoring and disbursements.
• All other duties as assigned.

Skills

Attention to detail

Organizational skills

Verbal and written communication

Problem-solving

Time management

Tools

Silverlake system

LaserPro

Job description

About this position:

The Commercial Loan Operations Specialist role is responsible for performing a variety of routine and non-routine daily loan operations activities, documentation preparation, and follow-up of commercial loans.

What you'll do:

• Performs day-to-day loan operations functions for all lending transactions booked by the Commercial Loan Operations Department.
• Interact closely with loan processors and lenders.
• Responsible for booking loans in Silverlake system.
• Prepare and file UCC Continuations.
• Maintain insurance tracking – Communication with members & insurance agents for policy coverage on loan renewals.
• Escrow monitoring and order tax service contracts.
• Handle general Member inquires, both external and internal.
• Exceed Member expectations by making their needs a priority.
• LaserPro Doc Prep/Review.
• Imaging of loan documents.
• HMDA/Adverse Action reports.
• Construction loan monitoring and disbursements.
• All other duties as assigned.

What You'll Bring:

• Two years banking or equivalent experience, preferably in loan operations, with a thorough knowledge of the loan service process
• Requires strong attention to detail and organizational skills
• Good verbal & written communication and effective problem-solving skills
• Time management for understanding the urgency of Member needs.

What You’ll Get:

• All Employees: weekly pay and retirement savings options.
• Full-Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.

LMCU is an Equal Opportunity Employer

Lake Michigan Credit Union is fundamentally different than a bank, both in our structure and mission. Our goal has always been to do what is best for our members. This approach guides every decision we make and every service we offer. As a credit union, our goal isn’t to generate profits for shareholders, it’s to improve the lives of our members. LMCU is consistently rated in the top ten in the nation for Return of the Member by Callahan & Associates, meaning we give back more to our members in the form of higher rates when they save and lower rates when they borrow. At LMCU, the emphasis on delivering real value to our members has been job one, since day one. As one of the largest credit unions in the nation for several years running, LMCU has earned many awards and accolades such as inclusion as one of the 101 Best and Brightest Companies to Work For Nationally and being recognized by Forbes as a Great Place to Work. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training, and development. We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities. You’ll love working here at Lake Michigan Credit Union! LMCU is an Equal Opportunity Employer