Commercial Loan Client Services, Associate I

Alter Domus; Carmel (IN); Hybrid; USD 45,000 - 60,000; Full time

Job summary

A leading company in the financial services sector seeks a Commercial Loan Client Services Associate I to provide administrative support for loan activities. The role involves managing loan records, client communication, and ensuring operational excellence. Ideal candidates will have strong data entry skills and a background in finance or accounting. Join a dynamic team that values diversity and offers opportunities for professional growth and development.

Benefits

Flexible arrangements

Generous holidays

Birthday leave

Continuous mentoring

Employee Assistance Program

Employee Share Plan

Qualifications

• Work experience with business loans and account servicing a plus.
• Deadline-driven and highly organized with exceptional attention to detail.

Responsibilities

• Manage middle market and broadly syndicated commercial bank loans.
• Prepare and process invoices, disbursing all deal-related fees.
• Develop and maintain a solid working relationship with all clients.

Skills

Communication

Data Entry

Customer Service

Education

Associate or Bachelor degree in finance

Tools

Microsoft Excel

Job description

Select how often (in days) to receive an alert: Create Alert

Commercial Loan Client Services, Associate I

Location:

Carmel, US

ABOUT US

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

POSITION DESCRIPTION:

The Business Loan Servicing team provides cost-effective, back-office administrative, accounting, and operational support to loan originators and portfolio managers. Services include borrowing billing, payment posting, collection and loan accounting, borrower notices, payoff letters, amortization schedules, UCC filings and financial and compliance document tracking, collection, and tickler reporting. This position will have direct communication with our clients. This position is also responsible for accurate recordkeeping and execution of all loan activities including, but not limited to loan disbursements, repayments, payoff letters, amortization schedules, borrower billing statements, client invoices, and new loan set-up. This role will act as the primary transaction owner.

Primary Responsibilities include, but are not limited to, the following:

• Multi-task and maintain a high level of organization to meet daily and monthly deadlines
• Manage middle market-market and broadly syndicated commercial bank loans
• Maintain the loan register, record, and execute all loan activities
• Ensure integrity of assigned portfolio of loans
• Review and extract data from loan agreements, amendments, and other governing loan documents, ensuring accurate application on the loan system
• Manage deal party requests for information within the terms of the loan documentation, policy, and procedures
• Prepare and process invoices, disbursing all deal-related fees
• Accurately prepare loan notices
• Collect and disburse loan interest, principal, fee payments and new borrower funding
• Develop and maintain a solid working relationship with all clients, providing exceptional customer service
• Assist with new deal onboarding including borrower and lender setup
• Ensure operational excellence by maintaining accuracy and following internal control procedures

QUALIFICATIONS:

• Work experience with business loans and account servicing a plus
• Associate or Bachelor degree in finance, accounting, or similar concentration is a plus but not required; work experience and loan knowledge will be prioritized.
• Responsive, friendly, professional, and proactive communication approach.
• Proficiency and accuracy in high volume data entry and use of Microsoft Excel.
• Experience with financial account and customer administration systems a plus.
• Deadline-driven and highly organized with exceptional attention to detail.
• Ability to quickly learn new concepts and excel in a fast-paced, dynamic team environment.

#LI-HYBRID

#LI-JR1

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, birthday leave
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan

Equity in every sense of the word

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.