Commercial Loan Associate II

Marquette Bank; Orland Park (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) Salary Savings Plan

Employee Stock Ownership Plan (ESOP)

Disability insurance

Paid time off

Free FunRewards checking account

Job summary

Marquette Bank is seeking a Commercial Loan Associate II to provide high-touch support to commercial clients, coordinating between Loan Operations, Treasury Solutions, and Deposit Operations. You will manage documentation, reflect negotiated terms, and ensure excellent customer service with minimal supervision.

The role requires knowledge of commercial lending processes, HMDA/LAR, and strong MS Office skills, with a notary designation preferred.

Qualifications

• Two-year college certificate or equivalent in Commercial Lending.
• Experience with Commercial Loan systems and documentation (2+ years).
• Knowledge of HMDA, LAR reporting, and NFIP in commercial lending.
• Notary Public designation.

Responsibilities

• Handle daily customer support requests including balance inquiries, address changes, wire processing, advances, transfers, payments, and other loan inquiries.
• Collaborate with Commercial Loan Officers by responding to calls/emails, preparing packages, entering data, and gathering information to resolve issues.
• Monitor loan stages in the loan origination system, ensuring proper status and timeline adherence.
• Initiate loan documentation by obtaining title work, flood and OFAC searches, insurance, and other due diligence items.
• Manage the loan pipeline and coordinate with internal departments, title companies, and attorneys.
• Review Commercial Loan Files for documentation accuracy prior to requesting closing documents.
• Oversee the loan closing process, ensuring timely receipt and review of documentation, and work with borrowers, title companies, and attorneys.

Skills

Analytical thinking

Communication skills

Attention to detail

Customer service

Multitasking

Education

Two-year college certificate in Commercial Lending

Experience with Commercial Loan systems and documentation

Tools

Microsoft Office (Word, Excel)

Loan origination system

Job description

About Marquette Bank

If making an impact is important to you, you belong with the Marquette Bank Team. You'll enjoy the opportunity to make a difference for our customers and in our neighborhoods. You'll love our welcoming, supportive, friendly, team-centered work environment - including perks like an expansive benefits package, growth opportunities, gym subsidy, tuition reimbursement and community involvement opportunities!

Come be a part of something bigger at Marquette Bank.

Founded by John F. McCarthy in 1945, the bank has been committed to providing financial services to meet the savings and borrowing needs of southwest Chicagoland. We have continued to grow and are proud to be a modern neighborhood bank with 20 branch locations to serve our customers and communities.

Pay Range: $55,000 - $65,000

The pay range is based on consideration of criteria such as required qualifications, experience, education and skills. Marquette Bank reserves the right to offer the selected applicant a salary commensurate with the applicant's qualification, experience, education and skills.

Position Summary:

The Commercial Loan Associate II provides high-touch support to commercial clients by serving as the liaison and decision-maker between internal departments such as Loan Operations, Treasury Solutions, and Deposit Operations. This role delivers essential administrative support to Commercial Loan Officers and requires a comprehensive understanding of documentation and perfection requirements for Commercial Mortgages, Loans, and Equipment Finance transactions. The Associate determines necessary documentation to reflect negotiated terms and conditions, processes loan files for documentation preparation, and ensures superior customer service with minimal supervision.

Essential Duties and Responsibilities:

• Handle daily customer support requests including balance inquiries, address changes, wire processing, advances, transfers, payments, and other loan inquiries.


• Collaborate with Commercial Loan Officers by responding to calls/emails, preparing packages, entering data, tracking vendor invoices, and gathering information to resolve issues.


• Monitor loan stages in the loan origination system, ensuring proper status and timeline adherence.


• Initiate loan documentation by obtaining title work, flood and OFAC searches, insurance, organizational documents, real estate collateral documentation, and other due diligence items to ensure compliance with loan approvals and bank procedures.


• Manage the loan pipeline and coordinate with internal departments, title companies, and attorneys.


• Review Commercial Loan Files for documentation accuracy prior to requesting closing documents.


• Oversee the loan closing process, ensuring timely receipt and review of documentation, work directly with borrowers, title companies, and attorneys.


• Serve as Secretary for the Bank Loan Committee or provide backup support as needed.


• Coordinate requests from Bank examiners and audit staff, ensuring credit file information is readily available.


• Represent the department professionally in internal meetings and communicate key operational issues.


• Actively comply with all applicable laws and regulations to include the Bank Secrecy Act, the Community Reinvestment Act, and all other deposit, lending, or non-deposit service regulations, adhering to the Bank's internal policies, procedures, and risk management responsibilities contained in the Employee Handbook, the Employee Code of Conduct, and other applicable policies.


• Perform job-related responsibilities that support departmental and organizational goals, consistent with the scope and purpose of the position.

Knowledge/Abilities/Experience and Training Required:

• Two-year college certificate or equivalent experience in Commercial Lending Business Products preferred, including two years with Commercial Loan systems and documentation.


• Ability to read, analyze, and interpret commercial loan and legal documents.


• Skill in defining problems, collecting data, establishing facts, and drawing valid conclusions.


• Thorough understanding of HMDA, LAR reporting, and NFIP as it relates to Commercial lending.


• Professional demeanor and communication skills to address inquiries or complaints from internal and external customers.


• Ability to perform under high volume and deadline-driven conditions.


• Proficiency in Microsoft Office (Word, Excel) and keyboarding.


• Excellent time management and attention to detail with multitasking ability.


• Self-motivated team player.


• Notary Public designation.

Physical Demands:

The physical demands described here are representative of those that must be met by employees in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to remain in a stationary position.


• Occasionally required to move about the office to access files and equipment.


• Regularly required to operate a computer and office machinery (e.g., calculator, copier, printer).


• Frequently required to position oneself to retrieve files from drawers.


• Communicate frequently with staff and clients and must exchange accurate information.


• Frequently required to lift/move up to 10 pounds; occasionally up to 25 pounds.


• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.

Work Environment/Conditions

The work environment is typically a professional office setting with a moderate noise level.

We Care About You. Marquette Bank's total rewards package

for eligible employees, will vary based on the pay type of the position and may include variable pay such as performance-based incentives, commissions, target bonus and discretionary bonus. Marquette Bank also offers health insurance, term life and disability insurance, generous time off and two retirement plans: 401(k) Salary Savings Plan and Employee Stock Ownership Plan (ESOP), as well as other perks including a FREE FunRewards checking account. Available rewards may vary by location, job level, employment status, and years of service. To learn more about our rewards package, please visit: https://emarquettebank.com/about-us/benefits.

Equal Opportunity Employer/Vet/Disability