Commercial Loan Administrator, Sr

Columbia Bank; Denver (CO); On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) match

Life insurance

Disability insurance

Tuition assistance

Mental health resources

Identity theft protection

Legal support

Auto and home insurance

Pet insurance

Employee discounts

Paid vacation

Sick days

Volunteer days

Holidays

Job summary

Columbia Bank in Denver is seeking an experienced Commercial Relationship Manager who acts as the primary liaison with commercial customers through onboarding and ongoing relationship management. You will coordinate underwriting, documentation, and closing of C&I loans, construction financing, deposits, and related services.

You will prepare and manage files for audits, work with attorneys to protect the bank's interests, monitor loan conditions, and ensure timely closings.

Qualifications

• More than 10 years of banking, loan administration and documentation experience.
• Must have knowledge of complex lending structures and title insurance.
• Proven analytical and problem‑solving skills with strong written and verbal communication.

Responsibilities

• Onboard Commercial customers and manage ongoing relationships with the business unit.
• Coordinate underwriting, documentation and closing of C&I loans, construction loans, and deposits.
• Prepare data input sheets and maintain documentation for audits and servicing.
• Monitor closing conditions and ensure loans close within timeframes.
• Review customer problems and ensure compliant processing of account maintenance and advance requests.

Skills

Loan administration

Title analysis

Communication

Word

Excel

Education

HS Diploma/GED

Bachelor's degree

Tools

Word

Excel

Job description

About the Role

Acts as a primary liaison with Commercial customers, during all phases of onboarding a new banking relationship. Manages and monitors existing Commercial customer relationships on an ongoing, day-to-day, and transactional basis working in close partnership with the business unit and other departments throughout the bank. Is considered a subject matter expert related to required processes and requirements needed to provide an exceptional customer experience. Partner with the Commercial Relationship Team to obtain and review information required for underwriting, documentation and closing of C&I (Commercial & Industrial), construction and term loans that are complex in nature, as well as all deposit accounts and other services. Set up, process, and monitor documents and files for package completion to meet specifications of a customer request and adherence to regulatory requirements. Independently prepare data input sheets and provide required information for customer relationships to be boarded on the banks servicing system(s). Maintain files with all required documentation for third-party review and prepares files for timely audits. Work with attorneys and other financial or legal resources to negotiate accurate documents to fully protect the financial institution’s interests in the credit relationship. Set up and monitor loan and financial ticklers to ensure accuracy and timeliness. Responsible for ensuring all closing conditions are met and loans are closed within time frames. Works directly with the customer. Review and resolve a variety of customer problems/issues regarding bank products and services and facilitate processing of customer account maintenance and advance requests. Responsible for GL Certification which includes research, balancing and certification. Analyze property and liability insurance, title policy including title exceptions and UCC searches to ensure compliance with bank policy and procedure. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “Business Bank of Choice” May perform other duties as assigned.

About You

Education H.S. Diploma/GED (preferred) Bachelor's Degree in business, finance or related discipline (preferred)

Experience More than 10 years — banking, loan administration and documentation experience (Required)

Skills Must possess the highest level of specialized experience and knowledge of the commercial department/function and proficiency in preparing complicated reports and/or documents. Solid loan administration experience with knowledge of complex lending structures, letters of credit, borrower-based lending, multi-phased construction and multiple collateral properties. Must have knowledge in real estate construction draw analysis, reconciliation and disbursement. Demonstrated ability to analyze title insurance commitment reports including title exceptions and prepares title/escrow instructions. Proven analytical and problem-solving skills. Ability to provide backup to manager and provide direction to other associates as needed or requested by manager. Strong written and verbal communication skills. Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. Proficiency with personal computers and related software packages such as Word and Excel, and other business machines.

Travel Requirements

Occasional

Salary

The pay range for this role is $28.00 to $40.00. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location

Ability to work fully onsite at posted location(s). 4600 S Syracuse St Suite 350 Denver CO 80237

Our Benefits

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

• comprehensive healthcare coverage (medical, dental, and vision plans)
• 401(k)-retirement savings plan with employer match for qualifying associate contributions
• employee assistance program
• life insurance
• disability insurance
• tuition assistance
• mental health resources
• identity theft protection
• legal support
• auto and home insurance
• pet insurance
• access to an online discount marketplace
• paid vacation
• sick days
• volunteer days
• holidays

Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [e-mail].

Culture

At Columbia Bank, we’re redefining what it means to bank and to build a career. As the West’s premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive. Our culture is built on Do RIGHT, which means: Relationships: We create authentic connections with customers, colleagues, and communities. Impact: Every role here makes a meaningful difference in people’s lives and local economies. Growth: We invest in your success with career development, mentorship, and learning opportunities. Heart: We care deeply about doing what’s best for our customers and each other. Trust: Integrity and transparency guide everything we do.

Why work for Columbia Bank?

A strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity. A culture of belonging and purpose, where your ideas matter and your work has impact. Competitive benefits and flexibility designed to help you thrive personally and professionally. Community engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives. Ready to Do RIGHT for your career, your community, and your future? Explore opportunities and join Columbia Bank today.