Commercial Lines Producer Assistant (Bilingual in Chinese)

TransGlobal Holdings Co.; Diamond Bar (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

TransGlobal Holdings Co. is seeking a Commercial Lines Producer Assistant to support our Commercial New Business Team with processing, quoting support, underwriting coordination, binding procedures, and admin tasks.

This role emphasizes operational support over direct sales and aims to help Producers manage submissions accurately and efficiently, with opportunities for growth into Account Management or Sales Producer roles.

Qualifications

• At least 1 year of experience in commercial insurance support or processing.
• Preferred active Property & Casualty (P&C) license.
• Bilingual in Chinese and English preferred (spoken and written).
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong organizational and follow-up skills.
• Professional written and verbal communication skills.
• Proficient in Microsoft Office.
• Ability to learn carrier guidelines, underwriting requirements, and agency procedures quickly.

Responsibilities

• Support Commercial Lines Sales Producers with new business processing and submission management.
• Prepare and process insurance applications, supplemental forms, and required documentation.
• Assist with quoting preparation and market submissions to insurance carriers.
• Follow up on underwriting requirements, missing information, and pending items.
• Review quotes, policy documents, and carrier requirements for accuracy.
• Process binding requests and issue binders according to carrier guidelines.
• Coordinate policy issuance and ensure all required documents are completed.
• Assist with endorsements, policy changes, and renewal preparation as needed.
• Maintain accurate records and update agency management systems.
• Prepare invoices and assist with payment processing procedures.
• Track outstanding items, binding deadlines, and underwriting follow-ups.

Skills

Attention to detail

Multitasking

Organizational skills

Communication skills

Microsoft Office

Bilingual Chinese/English

Carrier guidelines learning

Education

P&C Insurance License

Tools

Microsoft Office

Job description

GENERAL FUNCTION / SUMMARY

We are seeking a detail-oriented and motivated Commercial Lines Producer Assistant to support our Commercial New Business Team. This role focuses primarily on processing, quoting support, underwriting coordination, binding procedures, and administrative support for Sales Producers.

This Producer Assistant role is designed for individuals who enjoy operational support and insurance processing rather than direct sales. This position plays an important role in helping Producers manage new business submissions efficiently and accurately.

This is an excellent opportunity for someone who wants to build a long-term career in commercial insurance with future growth opportunities into Account Management or Sales Producer roles.

MAJOR DUTIES AND RESPONSIBILITIES

New Business Processing Support

• Support Commercial Lines Sales Producers with new business processing and submission management
• Prepare and process insurance applications, supplemental forms, and required documentation
• Assist with quoting preparation and market submissions to insurance carriers
• Follow up on underwriting requirements, missing information, and pending items
• Review quotes, policy documents, and carrier requirements for accuracy

Binding & Policy Processing

• Process binding requests and issue binders according to carrier guidelines
• Coordinate policy issuance and ensure all required documents are completed
• Assist with endorsements, policy changes, and renewal preparation as needed
• Maintain accurate records and update agency management systems

Billing & Administrative Support

• Prepare invoices and assist with payment processing procedures
• Track outstanding items, binding deadlines, and underwriting follow-ups
• Coordinate with insurance carriers, underwriters, and internal departments regarding policy processing
• Maintain organized electronic files and documentation

BASIC QUALIFICATIONS

• Preferred minimum 1 year of experience in commercial insurance support or processing
• Preferred active Property & Casualty (P&C) Insurance License
• Bilingual in Chinese and English preferred (spoken and written)
• Strong attention to detail and accuracy
• Ability to manage multiple tasks in a fast-paced environment
• Strong organizational and follow-up skills
• Professional written and verbal communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to learn carrier guidelines, underwriting requirements, and agency procedures quickly

PREFERRED QUALITIES

• Highly organized and process-oriented
• Ability to work independently and efficiently
• Team player with a strong sense of responsibility
• Eager to learn and grow within the commercial insurance industry

WHO WE ARE

With over 30 years of experience, TransGlobal has grown into the largest Asian-focused, all-in-one financial services platform in the U.S. We offer a comprehensive suite of services-including life and health insurance, annuities, real estate, private lending, tax and estate planning, and investment management-through a network of 30+ branches across 14 states and over 5,000 professional independent agents. Our mission is to deliver trustworthy, customer-centric financial solutions, all in your language and aligned with your goals.

WHY JOIN US

• Opportunity to build a long-term career in commercial insurance
• Professional and growth-oriented work environment
• Exposure to a wide variety of commercial insurance industries and products
• Supportive team culture with advancement opportunities