Commercial Lines Processor

Berkshirejobs; North Adams (MA); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Berkshirejobs in North Adams, MA is seeking a Commercial Lines Processor to manage renewal processing and maintain accurate insurance records. The role requires 2 years of insurance experience, a high school diploma, strong data entry, and the ability to travel up to 25% to support multiple offices.

You will verify, review data for deficiencies, issue termination letters for non-payment, and assist with agency billing and direct bill items.

Qualifications

• High School Diploma required.
• 2 years of insurance experience.
• Understanding of insurance work methods and procedures.
• Ability to verbally effectively present information to clients, company and staff.
• Willingness to travel up to 25% outside 25-mile radius.

Responsibilities

• Track and process renewal documentation (edocs, hard copies, emails) accurately.
• Verify timely renewal processing and validation of data.
• Review completed data for deficiencies or errors.
• Resolve deficiencies using standard procedures or by returning incomplete documents to appropriate staff.
• Maintain data entry by following data program techniques.
• Issue termination letters for non-payment and mail renewal policies.
• Assist bookkeeping with agency billing and direct bill items.
• Other duties as required by management.

Skills

Insurance knowledge

Communication

Time management

Discretion

Problem-solving

Travel readiness

Education

High School Diploma

Job description

Position: Commercial Lines Processor

Reports to: SVP Commercial Lines Operations Manager

Grade: 103

Supervises: None

Pay Range:$20.20 - $26.00 an hour dependent upon qualifications and experience.

The Commercial Lines Processor will compile, verify accuracy and maintain accurate and timely processing of insurance information in Company and in-house computer database(s). Maintaining complete and accurate company files.

Primary Responsibilities:

• Track and organize incoming renewal processing (edocs, hard copies, emails, etc.)
• Verify that all processing and renewal verification is handled in a timely fashion.
• Review completed & downloaded data for deficiencies or errors.
• Resolve deficiencies by using standard procedures or returning incomplete documents to appropriate AM for resolution.
• Maintain data entry requirements by following data program techniques and procedures.
• Issue Termination letter for accounts when processing policy cancellation for non-payments
• Mail or email renewal policies to clients as appropriate
• Assist bookkeeping department, as needed, with agency billing or updates to direct bill items.
• Any other duties which are required by management

Secondary Responsibilities

1. Contribute to team effort by handling all renewal processing within the required time frame

Qualifications

• High School Diploma.
• Understanding of insurance work methods and procedures.
• 2 years of insurance experience.
• Ability to verbally effectively present information to clients, company and agency staff.
• Ability to be self-motivated, provide problem-solving capabilities and prioritize multiple tasks.
• Commitment to the company’s culture and established service standards.
• Ability to deal with and show discretion in confidential matters.
• 25% availability to travel outside of 25-mile radius and report to any office.
• Ability to sit, drive, bend, answer the phone, and perform computer input