Commercial Lines P&C Renewal Underwriter

Brown & Brown; San Antonio (TX); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Commercial Lines P&C Renewal Underwriter to join their dynamic team. This role involves providing exceptional customer service to retail agents and ensuring timely processing of renewal quotes. With a focus on efficiency and accuracy, you'll be responsible for remarketing renewals and maintaining a high renewal ratio. The company offers growth opportunities, competitive pay, and a supportive work environment. If you're a self-starter with strong communication skills and a passion for the insurance industry, this is the perfect opportunity for you.

Benefits

Discretionary Time Off (DTO)

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Employee Stock Purchase Plan

Qualifications

• Insurance experience or ability to obtain a P&C license in Texas preferred.
• High accuracy in proofreading and data entry.

Responsibilities

• Review and process renewal quotes at least 45 days in advance.
• Provide quality customer service to retail agents regarding renewals.

Skills

Customer Service

Communication Skills

Data Entry

Problem Solving

Multi-tasking

Education

High School Diploma

Associate’s or Bachelor’s degree in business or finance

Tools

AIM SUSPENSE system

Online Rating Systems

Job description

Commercial Lines P&C Renewal Underwriter

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Commercial Lines P&C Renewal Underwriter

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Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Texas Security General Insurance Agency seeks a Commercial Lines P&C Renewal Underwriter for its team in Dallas, Texas. This can be a remote-from-home opportunity for the right candidate. Must be domiciled in Texas.

What will you do?

Under the direct supervision of the Operations Manager, the CL Renewal Underwriter’s main responsibility is to provide quality customer service assistance to retail agents, Marketing Reps, and underwriters as needed, ensuring timely, efficient, friendly, and accurate service, including remarketing and turnaround on all renewals for all Producers.

Responsibilities and Duties

• Review, remarket, process, and provide competitive quotes for all renewals at least 45 days in advance.
• Follow up on all renewal quotes issued, using the SUSPENSE system in AIM to track all renewals.
• Provide quality customer service to retail agents regarding company information and renewal underwriting inquiries, including cancellations, questions, and re-quoting renewals.
• Provide a TSG PF agreement with every renewal issued.
• Train retail agents on our online rating systems as needed.
• Back up P&C producers with NB as needed, after proper training.
• Work on SUSPENSE items daily and promptly.
• Make outgoing renewal cancellation calls daily to attempt to retain policies, increase revenues, and improve retention.
• Provide weekly updates on backlog to ensure timely processing.
• Provide monthly updates on renewal retention and reasons for lost renewals or competitor information.
• Maintain statistical information on renewals not taken.
• Aim to maintain a 75% renewal ratio within the first 90 days of employment.
• Perform other related work as requested by management.

What you will need

• High school diploma or higher; insurance experience or ability to obtain a P&C license in Texas preferred.
• Ability to multi-task and perform under stress.
• Above-average communication skills.
• High accuracy in proofreading and data entry.
• Ability to resolve insurance issues and provide solutions.
• Availability for overtime as needed.
• Professional, friendly attitude.
• Intermediate to advanced computer skills.
• Ability to maintain confidentiality.
• Potential to advance to Underwriter based on performance, availability, and management approval.

Preferred

• Associate’s or Bachelor’s degree in business or finance.

What we offer

• Growth and advancement opportunities.
• Competitive pay based on experience.
• Discretionary Time Off (DTO).
• Benefits: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan.

Who are we?

Texas Security General Insurance Agency, LLC (TSGA), based in San Antonio, Texas, is a managing general insurance agency founded in 1995. We offer a wide range of personal and commercial insurance products and are committed to technological innovation, including our real-time internet platform ISi. We are an Equal Opportunity Employer, valuing diversity.