Commercial Lines Associate Account Manager

Jobtailor

Troy (MO)

On-site

USD 35,000 - 50,000

Full time

14 days+

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Job summary

Jobtailor in Missouri is seeking an insurance administrative professional to support certificate preparation, loss run processing, endorsements, and binder creation. You will maintain suspense systems, input data, and provide receptionist support as needed.

Qualified candidates have 1-2 years in insurance, strong customer service, and solid computer skills including MS Office and agency management systems. A high school diploma is required; a bachelor’s degree is preferred, with willingness to

Qualifications

1-2 years of insurance experience strongly preferred
Superior customer service and problem solving skills with the ability to work in a team environment
Proficiency with computer systems including Microsoft Office and automated agency management systems
Must be a self-starter with excellent written and verbal communications skills
Ability or adaptability to work in fast-paced, multi-tasking environment
High School Diploma or equivalent required; College Degree preferred
Willingness to obtain Property & Casualty License for required state/s.

Responsibilities

Prepares certificates of insurance and certificate holders updates as required
Orders and processes scheduled loss runs and on demand loss run requests
Processes direct bill and agency bill endorsements and audits
Provides quality customer service to clients, team members, and carriers
Prepares policy binders for delivery to clients
Maintains an accurate suspense system on all items that require a response
Input/maintain data on account management system and ancillary systems as required
Provide receptionist support, when needed
Other reasonable duties as assigned by your supervisor

Skills

Customer Service Skills

Written Communication

Verbal Communication

Problem Solving

Team Collaboration

Self-Starter

Microsoft Office Proficiency

Account Management Systems

Education

High School Diploma or equivalent

College Degree preferred

Property & Casualty License

Tools

Automated Agency Management Systems

Suspense System

Policy Binder Preparation

Loss Run Processing

Certificate Preparation

Data Input Systems

Job description

Prepares certificates of insurance and certificate holders updates as required

Orders and processes scheduled loss runs and on demand loss run requests

Processes direct bill and agency bill endorsements and audits

Provides quality customer service to clients, team members, and carriers

Prepares policy binders for delivery to clients

Maintains an accurate suspense system on all items that require a response

Input/ maintain data on account management system and ancillary systems as required

Provide receptionist support, when needed

Other reasonable duties as assigned by your supervisor

Requirements

1-2 years of insurance experience strongly preferred

Superior customer service and problem solving skills with the ability to work in a team environment

Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems

Must be a self-starter with excellent written and verbal communications skills

Ability or adaptability to work in fast-paced, multi-tasking environment

High School Diploma or equivalent required; College Degree preferred

Willingness to obtain Property & Casualty License for required state/s.

Core Competencies

Demonstrates proficiency in insurance processes, including certificate preparation and account management, while providing exceptional customer service in a fast-paced environment. Capable of maintaining accurate records and adapting to various administrative tasks as needed.

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