Commercial Lines Assistant Account Manager

Insurica; Little Rock (AR); Presencial; USD 44.000 - 55.000; Jornada completa

Descripción de la vacante

Insurica in Little Rock, AR is seeking a full-time Commercial Lines Support professional. The role includes servicing customers, processing endorsements and invoices, and assisting with new and renewal business, while maintaining accurate client files and using agency systems.

The position requires a 2-year degree and a valid Property and Casualty license or willingness to obtain it. Candidates with insurance experience and a CISR designation are preferred.

Formación

• Ability to obtain a thorough understanding of commercial underwriting and coverage.
• Ability to interpret abstract data.
• Intermediate PC skills and use of agency management systems.
• Strong written and verbal communication abilities.
• Ability to work in a fast-paced environment.
• Maintenance of confidentiality and professional conduct.

Responsabilidades

• Provide prompt, courteous service to customers and prospects.
• Process endorsements, certificates, and invoices per Account Manager instructions.
• Assist with processing new and renewal business, file setup, and proposals.
• Invoice commercial premium transactions following agency procedures.
• Maintain client files on computer systems and ensure accuracy.
• Support training and license maintenance as required.

Conocimientos

Commercial underwriting

Effective communication

Interpersonal skills

Self-motivation

Time management

PC proficiency

Team collaboration

Attention to confidentiality

Educación

Associate degree preferred

Descripción del empleo

Job Details

Job Location: Little Rock Branch - Little Rock, AR 72202, Position Type: Full Time, Education Level: 2 Year Degree, Salary Range: $44,000.00 - $55,000.00 Salary, Travel Percentage: None, Job Shift: Day, Job Category: Commercial Lines Support, SUMMARY:

ESSENTIAL FUNCTIONS

• Provide prompt, courteous, knowledgeable service to customers and prospects
• Process endorsements, certificates, and invoices for all transactions as per instructions from the Account Manager. Process change confirmations
• Assist the department in processing new and renewal business, as requested, through application assembly, setting up files, assembling proposals, etc., in accordance with Agency standards
• Invoice-assigned commercial premium transactions following agency procedures and guidelines.
• The process confirmed cancellations
• Maintain working knowledge of all company change procedures
• Support the department with computer and word processing skills, including rating programs in our automation system
• Maintain client files on computer systems
• Perform all actions relating to customers and companies in a manner that will avoid issues involving potential errors and omissions
• Participate in seminars and other training to maintain required licenses and for knowledge and skill development

ADDITIONAL RESPONSIBILITIES

This job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description.

Remote work opportunities vary by location, department, and business need and are subject to change, as needed. Each manager will provide details on any telecommuting opportunities, as well as scheduling, within their department.

Qualifications

• Property and Casualty license or willingness and ability to quickly obtain a preferred
• Previous insurance experience preferred
• CISR designation preferred
• Associate degree preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to obtain a thorough understanding of commercial underwriting and coverage and interpret abstract data
• Intermediate PC skills, with the ability to effectively utilize the agency's management systems
• Ability to work within a fast-paced, changing priority environment
• Self-motivated, with the initiative to prioritize and be self-directed
• Regular and punctual attendance is required
• Ability to communicate effectively, both verbally and in writing
• Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels
• Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency
• Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality

WORKING CONDITIONS AND REASONABLE ACCOMMODATIONS

• Fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities
• Ability to perform approximately 80% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently
• Ability to lift up to 20 pounds occasionally
• Requires operation of a computer workstation, including keyboard and video display
• All requirements may be modified to reasonably accommodate physical or mental impairment