Commercial Lines Account Manager Associate - Remote

Insurance Office Of America, Inc.; Coronado (CA); Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid holidays

Paid time off

Career growth

Job summary

Insurance Office of America, Inc. is seeking an Account Manager Associate - Commercial Lines.

The role provides administrative and customer service support to the account team, under supervision from an Account Manager, Account Executive, or Producer, ensuring accurate policy management and timely service delivery. The ideal candidate holds a active P&C license and has 3+ years in account management (or 5+ years in insurance), with strong analytical, communication, and MS Office skills.

Qualifications

• 3+ years of account management experience or 5+ years in insurance.
• Active P&C license required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and communication skills.
• MS Office proficiency (Outlook, Word, Excel).

Responsibilities

• Maintain technical competence and industry expertise.
• Assist in directing day-to-day activities of support staff and Account team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, gather underwriting information, submit proposals, negotiate coverages and pricing, and present proposals.
• Process tasks accurately within required timeframes.
• Review contracts to ensure proper coverages.
• Monitor delinquent accounts and collect balances.
• Maintain agency management systems and data accuracy.
• Communicate workload status and issues to the account team.

Skills

Account management

Insurance brokerage knowledge

Analytical thinking

Communication

Multitasking

Organizational skills

Education

Active P&C license

CIC designation or equivalent

High School Diploma

Tools

MS Office

Job description

Insurance Office of America, Inc. is seeking an Account Manager Associate - Commercial Lines.

The role provides administrative and customer service support to the account team, under supervision from an Account Manager, Account Executive, or Producer, ensuring accurate policy management and timely service delivery. The ideal candidate holds a active P&C license and has 3+ years in account management (or 5+ years in insurance), with strong analytical, communication, and MS Office skills.