Commercial Lines Account Manager

The Jonus Group; Savannah (GA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Professional growth

Job summary

The Jonus Group is seeking a dedicated Commercial Lines Account Manager to join our Savannah, GA team. This role focuses on managing and growing a commercial lines book while delivering exceptional service to clients.

A strong insurance servicing background, excellent organization, and client relationship skills are essential. You will handle new and renewal business, endorsements, policy updates, and renewals, coordinating with underwriters and internal partners to ensure accurate documentation

Qualifications

• 3–5 years of experience in insurance servicing, account management, or customer service.
• Active Georgia Property & Casualty Insurance License.
• Experience in commercial lines insurance is preferred.
• Bachelor’s degree preferred or related field.

Responsibilities

• Build and maintain strong client relationships by providing responsive, high-quality service and understanding evolving coverage needs.
• Manage new and renewal business, including evaluating risk exposures and placing appropriate commercial coverage per underwriting guidelines.
• Process endorsements, policy updates, and renewals with accurate account documentation.
• Review renewal activity and collaborate with internal teams to support renewal strategies and client retention.
• Serve as liaison between clients, producers, underwriters, and internal stakeholders to ensure clear communication and seamless service delivery.
• Identify cross-sell and account expansion opportunities including umbrella, flood, and business interruption coverages.
• Maintain accurate records within agency management systems and ensure compliance with carrier requirements.
• Stay current on commercial insurance products, carrier guidelines, and industry best practices.

Skills

Client relationship management

Communication skills

Organizational skills

Analytical problem-solving

Team collaboration

Education

Active Georgia Property & Casualty Insurance License

Bachelor’s degree preferred

High School Diploma or GED

Tools

Microsoft Office Suite

Agency Management System

Job description

Job Summary

Seeking a dedicated and experienced

Job Description

Commercial Lines Account Manager

Seeking a dedicated and experienced Commercial Lines Account Manager to join a team. This role involves managing and growing a commercial lines book of business while delivering exceptional service to clients. The ideal candidate will have a strong background in insurance servicing, excellent organizational skills, and a commitment to building lasting client relationships.

Compensation Package

We offer a competitive salary along with a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Opportunities for professional growth and development

Responsibilities

• Build and maintain strong client relationships by providing responsive, high-quality service and understanding their evolving coverage needs.
• Manage new and renewal business, including evaluating risk exposures and placing appropriate commercial coverage in alignment with underwriting guidelines.
• Process endorsements, policy updates, and renewals while ensuring accuracy and timely execution of all account documentation.
• Review renewal and expiration activity, collaborating with internal teams to support effective renewal strategies and client retention.
• Serve as a liaison between clients, producers, underwriters, and internal stakeholders to ensure clear communication and seamless service delivery.
• Identify cross-sell and account expansion opportunities, including umbrella, flood, business interruption, and other relevant coverages.
• Maintain accurate records within agency management systems and ensure compliance with internal processes and carrier requirements.
• Stay current on commercial insurance products, carrier guidelines, and industry best practices through ongoing training and development.

Qualifications/Requirements

• 3-5 years of experience in insurance servicing, account management, or customer service.
• Active Georgia Property & Casualty Insurance License.
• Experience in commercial lines insurance is preferred.
• High School Diploma, GED, or Associate Degree in Business or related field (Bachelor’s degree preferred).
• Strong client relationship management and consultative communication skills.
• Excellent organizational skills with the ability to manage multiple priorities effectively.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite and agency management systems.
• High attention to detail and commitment to accuracy in documentation and policy management.
• Ability to collaborate effectively in a team-oriented environment while maintaining accountability.
• Commitment to confidentiality, professionalism, and ethical standards.