Commercial Lines Account Manager

Allen & Furr; Roswell (GA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

An independent insurance agency in Roswell, GA seeks a Commercial Lines Account Manager to oversee a diverse portfolio of clients. This full-time hybrid role includes managing renewals, collaborating with carriers, and ensuring top-notch client service. The ideal candidate should have over 3 years of experience in commercial account management and a solid grasp of insurance policies. Join a team that values growth, teamwork, and long-term client partnerships.

Qualifications

• Minimum 3+ years of experience in commercial lines account management.
• Knowledge of commercial lines coverage and insurance policies.
• Familiarity with carrier websites and quoting systems is preferred.

Responsibilities

• Independently manage an assigned book of business with high accuracy.
• Review and update client insurance portfolios for risk management.
• Manage quoting, marketing, and carrier submissions.

Skills

Commercial lines coverage

Client relationship management

Attention to detail

Communication skills

Organizational skills

Tools

AMS360

Job description

Location: Roswell, GA (Hybrid – in office Monday through Thursday, remote on Fridays)

Schedule: Monday–Friday, 9:00 AM – 5:00 PM

Compensation: Salary commensurate with experience

Job Summary

Allen & Furr Insurance is seeking a dedicated and experienced Commercial Lines Account Manager to join our growing team. This full‑time hybrid position plays a key role in managing a diverse portfolio of commercial accounts, supporting producers with quoting and marketing, and maintaining strong client relationships through exceptional service. The ideal candidate has a solid understanding of commercial lines coverage, enjoys building long‑term client partnerships, and thrives in a collaborative environment. This is an excellent opportunity to join a well‑established, independent agency that values teamwork, professionalism, and continuous growth.

Responsibilities

• Independently manage an assigned book of business, maintaining high levels of accuracy, responsiveness, and client satisfaction.
• Review, analyze, and update client insurance portfolios to ensure appropriate coverage and risk management strategies.
• Manage or support quoting, marketing, and carrier submissions to ensure competitive and customized insurance solutions.
• Develop and maintain strong relationships with carrier partners; demonstrate a solid understanding of carrier websites and appetites.
• Manage renewals, endorsements, certificates, audits, and client inquiries promptly and professionally.
• Collaborate with team members to meet departmental goals and support agency growth initiatives.
• Ensure all client activity and policy documentation is maintained in the agency management system (AMS360).

Qualifications

• Minimum 3+ years of experience in commercial lines account management within an independent agency setting
• Knowledge of commercial lines coverage and a strong understanding of insurance policies
• Familiarity with carrier websites, quoting systems, and appetite guides (preferred)
• Experience in account management and customer service within the insurance industry
• Proficiency with insurance software systems, AMS360 (preferred)
• Ability to manage insurance accounts while maintaining attention to detail and accuracy
• Excellent communication and organizational skills
• Relevant insurance certifications or licenses are a plus