Commercial Lines Account Manager

BancFirst Co.; Oklahoma City (OK); On-site; USD 45,000 - 65,000; Full time

Job summary

BancFirst Insurance Services in Oklahoma City is seeking a Commercial Lines Account Manager to service a book of business with producer input as needed. This onsite role requires attention to detail and strong client communication.

The position involves renewal and new business tasks, submissions, and policy administration using EPIC. A high school diploma is required with preferred college experience and PPO/CPC coverage knowledge.

Qualifications

• Requires high school education; college degree preferred or equivalent experience.
• Typically 1–2 years as a Processor and/or Assistant Account Manager.
• Strong knowledge of Commercial Property/Casualty coverages; active license and CISR is preferred.

Responsibilities

• Service a book of business in a timely, accurate, professional manner.
• Review quotes, prepare proposals, and coordinate with producers on renewals and new business.
• Enter applications and submissions into EPIC; prepare certificates and Auto IDs.
• Process policy changes, endorsements and loss runs with accuracy.
• Maintain positive relationships with clients, carriers and colleagues.

Skills

Attention to detail

Organizational skills

Verbal, written & interpersonal skills

Computer literacy

Negotiation & persuasion

Education

High School education; college degree preferred or equivalent experience

Tools

EPIC

Word & Excel

Job description

Commercial Lines Account Manager

Oklahoma City, OK

Onsite Position

BancFirst Insurance Services

13230 Pawnee Drive, Suite 205 Oklahoma City, OK 73114

POSITION SUMMARY

This position is responsible for servicing a book of business in a timely, accurate and positive manner with the input of the producer on the account, if a producer is on the account.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Renewal & New Business

• May initiate or attend meetings with the producer(s) to discuss marketing plans for accounts that expire up to 120 days in advance.
• On accounts where requested, reviews expiring exposure and requests exposure updates from the clients; on new business enters completed applications in EPIC provided by the producer.
• In coordination with the producer prepares and sends out submissions to markets and/or quote products on-line.
• Analyzes customer's insurance needs and compares insurance packages considering risk and price of coverage.
• Authority to execute and bind the Agency and its customers to insurance and finance contracts.
• Review quotes, make recommendations, and verify that coverages are as desired and prepare proposal;
• Bind Coverage with carrier prior to expiration; invoice all accounts within the month they are incepted;
• Ensure Auto ID's are issued in advance of renewal.
• Prepare and issue renewal certificates.
• Process automatic renewals from companies in advance of expiration;
• Work with Processor/Assistant to prepare policies to send being sure to check work prepared;
• Prepare summaries and complete policy checks.

Accounting/Audits

• Responsible for resolving accounting discrepancies to producers and clients.
• Works with producer(s) to manage accounts receivable; paying particular attention to balances over 90 days old.

General

• Requests and tracks the processing of policy changes and endorsements; works with Processor in execution of this process
• Ensures the accuracy of information in the Agency Management System;
• Issues certificates within 24 hours and Auto ID Cards
• Orders Loss Runs when necessary; works with claims adjuster to assist in handling of claims as needed.
• Responsible for the accuracy of work given to Processor/Assistant.
• Processes endorsements w/ assistance from Processor/Assistant.
• Maintains positive and professional working relationships with clients, carriers and other employees in the office.

QUALIFICATIONS

• High School education required with college degree preferred or equivalent experience &/or education
• Typically have spent 1 to 2 years as a Processor and/or Assistant Account Manager
• Good working knowledge of Commercial Property/Casualty coverages.
• Current insurance license and should be working toward or hold the CISR designation
• Ability to work with computer technology including use of Word and Excel or other relevant programs.
• Ability to operate computers and general office equipment
• Aptitude for accuracy in mathematical calculations
• Demonstrates professional tactful negotiation and persuasion skills to achieve objectives.
• Organizational and Time Management skills to prioritize workloads and meet deadlines.
• Verbal, written and interpersonal skills to interact with associates at all levels of responsibility.

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $12 billion bank offering personal and commercial products, trust, insurance, and investment services in fifty‑eleven Oklahoma communities.

Benefits

• Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.

EOE/AA - BancFirst is an Equal Opportunity and affirmative Action employer.

Diversity...Our differences enhance business performance.