Commercial Lines Account Manager

World Insurance Associates LLC; Morristown (NJ); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading insurance organization is seeking a Commercial Lines Account Manager to enhance client management and retention. The role involves managing insurance business, fostering client relationships, and ensuring compliance with underwriting guidelines. Ideal candidates will have a Bachelor's degree and experience in account management. Join a growing team that values diversity and offers opportunities for career advancement.

Qualifications

• Minimum of three years Commercial Account Management experience.
• Property & Casualty License required.

Responsibilities

• Managing a high volume book of insurance business.
• Building positive relationships and providing excellent service.
• Handling renewals, service requests, claims, and new policies.

Skills

Communication

Problem Solving

Multitasking

Education

Bachelor’s degree

Tools

Microsoft Office

Applied/Epic

Job description

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Summary

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.

Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Our rapid growth and market-leading presence have created opportunities throughout the state, and we offer top talent the choice to work from one of our multiple offices throughout the region.

Position Overview

The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.

Primary Responsibilities

• Effectively managing a high volume book of insurance business, ensuring all required tasks are completed accurately and on time
• Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
• Handling renewals, service requests, claims, billing, and new policies
• Maintaining a thorough understanding of the markets and their appetites, underwriting guidelines, submitting procedures, and compliance
• Reviewing applications, policies, endorsements, and audits for accuracy
• Coordinating expiration lists with department managers to obtain renewal business information

Qualifications

• Bachelor’s degree or equivalent work experience, preferred
• Minimum of three years Commercial Account Management experience
• Property & Casualty License required
• Valid driver’s license and insurance required
• Strong administrative and computing skills, including Microsoft Office (Word, Excel, PowerPoint)
• Experience with Applied/Epic or similar agency management software, preferred
• Able to work independently and enjoy a high degree of interaction with team members
• Self-motivated and driven
• Ability to maintain a sense of urgency and meet deadlines
• Effective written and verbal communication skills, including active listening and problem-solving with minimal assistance
• Ability to multitask, prioritize, work independently, and handle sensitive information discreetly
• Maintain a professional demeanor and positive attitude

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We believe that employing a diverse team enhances our products and community. WIA is an equal opportunity employer and provides reasonable accommodations for applicants and employees with disabilities, unless undue hardship would result.

Note to Agencies

World does not accept unsolicited resumes from staffing agencies without a signed mutual service agreement. Resumes submitted directly to hiring managers are considered property of World, and no referral fees are owed.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Insurance