Commercial Lines Account Manager

NavSav Insurance; Grand Rapids (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

Paid Time Off

Annual Wellness days

401K with up to 4% employer match

Paid Holidays

Job summary

A growing insurance enterprise is seeking an experienced Commercial Lines Account Manager in Grand Rapids, Michigan. This role emphasizes client retention and growth, providing exceptional customer service while managing commercial accounts. Candidates must have a Property and Casualty insurance license, along with strong interpersonal and analytical skills. The position offers several benefits including medical, dental, and vision insurance, 401K with employer match, and paid time off.

Qualifications

• Experience with Commercial Lines Insurance.
• Experience with multiple carriers.
• Pass background check.

Responsibilities

• Maintain and nurture relationships with existing clients.
• Conduct needs analysis to uncover gaps in coverage.
• Manage client accounts and contribute to new business goals.
• Provide prompt and friendly customer service.
• Respond to inquiries regarding policies and claims efficiently.
• Become familiar with products and services.
• Promote new business and cross-selling initiatives.

Skills

Strong verbal/written communication

Interpersonal skills

Analytical skills

Problem-solving skills

Self-starter

Ability to multi-task

Education

Property and Casualty insurance license

Tools

Applied EPIC management system

Job description

We have a SPOT for YOU at NavSav! We are in need of a passionate, hard working, and experienced Commercial Lines Account Manager to add to our team. We are a rapidly growing independent insurance enterprise with over 75+ locations in 20+ states. We have access to 150+ carriers which equates to much higher retention and customer satisfaction!

We are searching for talented people who will help us shake up the insurance world and guide the NavSav of tomorrow. Our people bring ambition, passion, and innovation to every dimension of our company. Every member of our team is adding to our rapid growth and bringing new perspectives to every corner of our success.

About the role:

We are hyper focused on GROWTH and RETENTION. We feel that it is just as important to retain our loyal clients as it is to bring in new clients! We need a committed account manager just like you to bring high energy and motivation to help meet goals and initiatives. The ideal account manager would be enthusiastic about this position and the part that you will play in providing best in class customer service to clients while helping them to prepare for the unexpected! If this sounds like you, we are ready for you! Apply today!

• Medical Insurance
• Dental and Vision Insurance
• Paid Time Off (starts accruing immediately)
• 2 Annual Wellness days
• 401K/with up to 4% employer match
• Paid Holidays

Responsibilities:

• Maintain and nurture relationships with existing clients and business owners
• Conducting needs analysis with each client, making sure to uncover any gaps in coverage.
• Managing commercial client accounts, contributing to the new business goals of the agency, and re-marketing commercial policies.
• Provide prompt, accurate and friendly customer service
• Respond to inquiries regarding insurance coverage, policy changes, claims submissions, and billing verification efficiently
• Become familiar with products, services and systems
• Contribute to individual goals and agency success through promoting new business, cross-selling and new initiatives

Requirements:

• Property and Casualty insurance license required.
• Experience with Commercial Lines Insurance
• Experience with multiple carriers
• Pass background check
• Strong verbal/written communication and interpersonal skills
• Confident self-starter who works well independently
• Strong analytical and problem-solving capabilities
• Ability to multi-task
• Applied EPIC management system experience preferred

Apply today and our team will contact you!