Commercial Lines Account Manager

gpac; City of Syracuse (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Benefits package available

Competitive pay based on experience

Long-term career growth opportunities

Job summary

gpac is seeking an experienced Commercial Lines Account Manager to own an established book of business and serve as the primary client contact, building lasting relationships with clients, carriers, and underwriters.

You will manage day-to-day servicing, renewals, endorsements, and policy changes while identifying coverage gaps and opportunities. This role emphasizes proactive client communication and trusted advisory support.

Qualifications

• 3+ years of Commercial Lines insurance experience.
• Active Property & Casualty (P&C) license.
• Strong understanding of Commercial Lines products and coverage.
• Excellent communication and relationship-building skills.
• Strong organization and attention to detail.
• Ability to independently manage a book of business.
• Experience with agency management systems and Microsoft Office.

Responsibilities

• Take ownership of an established Commercial Lines book of business and serve as a key client contact.
• Build and maintain strong, long-term client relationships.
• Manage day-to-day servicing of the book, including new business, renewals, endorsements, and policy changes.
• Review coverage and identify gaps or opportunities; discuss with clients, carriers, and underwriters.
• Market and remarket accounts to obtain competitive coverage and pricing.
• Prepare proposals, applications, certificates and other documentation.
• Proactively communicate with clients ahead of renewals and throughout the insurance process.
• Provide knowledgeable, personalized guidance throughout coverage decisions.

Skills

Commercial Lines

Client relationships

Communication

Organization

MS Office

Book of business

Tools

Agency management system

MS Office

Job description

Employment Type: Full-Time

Your Experience Deserves to Be Valued

Are you an experienced Commercial Lines insurance professional looking for an opportunity where you can take ownership of your book of business, build lasting client relationships, and be part of a team that truly values your expertise?

Our client is a well-established, growing local insurance agency looking to add an experienced Commercial Lines Account Manager to their team.

This is more than a policy-servicing role. You'll have the opportunity to become a trusted resource for your clients, work closely with carriers and underwriters, and play an important role in helping businesses protect what they've worked hard to build.

If you have 3+ years of Commercial Lines experience, an active P&C license, and take pride in providing exceptional service, we'd love to hear from you.

What You'll Be Doing

You’ll take ownership of an established Commercial Lines book of business and serve as a key point of contact for your clients.

• Build and maintain strong, long-term client relationships.
• Manage day-to-day servicing of an established Commercial Lines book.
• Handle new business, renewals, endorsements, policy changes, and cancellations.
• Review coverage and identify potential gaps or opportunities.
• Work directly with clients, carriers, and underwriters to resolve coverage, billing, claims, and policy issues.
• Market and remarket accounts to find competitive coverage and pricing.
• Prepare proposals, applications, certificates, and other insurance documentation.
• Stay ahead of renewals and proactively communicate with clients.
• Provide knowledgeable, personalized guidance throughout the insurance process.
• Stay current on Florida insurance regulations, carrier guidelines, and market conditions.

What You Bring

We’re looking for someone who knows Commercial Lines insurance and enjoys being the person clients can count on.

Required

• 3+ years of Commercial Lines insurance experience.
• Active Property & Casualty (P&C) license.
• Strong understanding of Commercial Lines products and coverage.
• Excellent communication and relationship-building skills.
• Strong organization and attention to detail.
• Ability to independently manage a book of business.
• Comfortable working with agency management systems and Microsoft Office.

Most importantly: You bring a professional, service-minded approach and genuinely enjoy helping clients find the right insurance solutions.

Why You’ll Like This Opportunity

• Established local agency with a strong reputation.
• Meaningful client relationships rather than simply processing transactions.
• Ownership of an established book of business.
• Collaborative team environment where your experience is valued.
• Competitive compensation based on experience.
• Benefits package available.
• Long-term career growth and advancement opportunities.
• Opportunity to make an impact within a growing organization.

Is This You?

You’re the type of insurance professional who doesn’t just wait for a client to call.

You stay ahead of renewals. You know your clients and their businesses. You understand how to navigate carriers and underwriters. You can identify coverage concerns and communicate solutions clearly. Most importantly, you take pride in being a trusted insurance advisor rather than simply an account processor.

If you’re ready for an opportunity where your Commercial Lines experience, relationships, and knowledge are genuinely valued, this could be the next step in your career.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.