Commercial Lines Account Manager

https:/jobs.gogpac.com/gpac/search/Apply/all/494/504416934/Commercial%20Lines%20Account%20Manager%20; Bristol (CT); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading insurance agency in Connecticut seeks a Commercial Lines Manager to oversee high-end clients and departmental operations. You'll manage workflows, ensure client satisfaction, and identify growth opportunities. A minimum of 5 years in Commercial Lines insurance and an active MA P & C License are required. Strong leadership and problem-solving skills are essential. This position offers an opportunity to drive agency goals and enhance customer service.

Qualifications

• Minimum of 5 years of experience in Commercial Lines insurance.
• Active MA P & C License required.
• Strong self-motivation and accountability.

Responsibilities

• Manage a select portfolio of high-end Commercial Lines clients.
• Develop departmental workflows and procedures to enhance efficiency.
• Collaborate with the Director of Commercial Lines.

Skills

Leadership

Interpersonal Skills

Organizational Skills

Problem-Solving

Customer Service

Tools

Applied Epic

Microsoft Office Suite

Job description

As a Commercial Lines Manager with our team, you will play a pivotal role in shaping the future of the agency. You will:

Responsibilities

• Manage a select portfolio of high-end Commercial Lines clients.
• Develop and streamline departmental workflows and procedures to enhance efficiency.
• Collaborate closely with the Director of Commercial Lines to oversee day-to-day operations.
• Identify growth opportunities for the department, including cross-selling and expanding coverage options.
• Drive the achievement of agency goals and performance objectives.
• Continuously enhance the client service experience, ensuring outstanding customer satisfaction.
• Generate and analyze monthly reports to assess progress toward departmental goals.
• Cultivate and maintain strong relationships with insurance carriers.
• Foster a productive and positive work environment within the department.
• Provide ongoing training to ensure optimal utilization of our agency management system and carrier websites.
• Participate in annual staff evaluations and contribute to the hiring and training of new team members.
• Undertake additional responsibilities as required by the role.

Qualifications

• A minimum of 5 years of experience in Commercial Lines insurance.
• An active MA P & C License.
• Proficiency with Applied Epic (strongly preferred).
• Self-motivation and a strong sense of accountability.
• Exceptional leadership, interpersonal, and organizational skills.
• The ability to work collaboratively in a team environment.
• Outstanding problem-solving and customer service abilities.
• Proficiency in the Microsoft Office Suite.

If you're ready to take your career to the next level and join a team that values excellence and innovation, we encourage you to apply today.