Commercial Lines Account Associate

Patriot Growth Insurance Services, LLC; Little Rock (AR); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, Dental, and Vision Benefits

Paid holidays

Paid Parental Leave

Personalized PTO

Job summary

A dynamic insurance agency in Little Rock, AR is seeking a full-time Commercial Lines Account Associate. This role involves supporting Producers and Account Managers by preparing insurance documentation, assisting with billing, and communicating with insurance companies. Candidates should possess a high school diploma, preferably a college degree, with excellent interpersonal and communication skills being essential. Join a team committed to excellence and client satisfaction, and enjoy comprehensive benefits including health insurance and a 401(k) plan.

Qualifications

• Excellent interpersonal and communication skills are essential for interacting with clients and insurance companies.
• Ability to establish and maintain effective working relationships with peers and clients.
• Authorized to work in the U.S. without sponsorship is necessary.
• Excellent interpersonal and communication skills (oral and written).
• Proficient with Microsoft Office Suite and products.

Responsibilities

• Assist Producers and Account Managers by providing various support tasks.
• Provide prompt, accurate and consistent communications to clients.
• Maintain client files and use the agency’s management system for processing transactions.
• Maintain client files and use the agency system for processing transactions.
• Process daily communications (mail, email, phone requests) promptly.
• Assist with preparing applications and proposals as needed.
• Anticipate client needs and respond to inquiries and requests in a timely manner.
• Ensure accuracy and quality of insurance document creation and communications.

Skills

Excellent interpersonal and communication skills

Proficient with Microsoft Office Suite

Attention to detail

Microsoft Office

Education

High School Diploma/GED

College Degree in Business or related field

Active AR Property & Casualty insurance license

Tools

Microsoft Office Suite

Job description

About The Cashion Company, A Division of Patriot Growth Insurance Services

At The Cashion Company, integrity, excellence, and client satisfaction have been our guiding principles since 1975. As a leading insurance agency, we prioritize personalized service and expert advice to ensure our clients receive exceptional insurance solutions. Our team of dedicated professionals is committed to fostering long‑lasting relationships with customers and carriers alike. We offer a dynamic work environment that supports growth and values employee well‑being. Join us in delivering unparalleled service and shaping the future of insurance.

Position Overview

Commercial Lines Account Associate is responsible for assisting and supporting Producers and Account Managers. The Account Assistant will provide support to Commercial Lines Account Managers by preparing certificates of insurance, Auto ID cards, statements of value, process/request endorsements, process mail, and other various tasks. Internal office support includes answering phones, assisting with account billing and reconciliation, communication with insurance companies’ underwriting and billing departments, and various other tasks as assigned.

Work Arrangement

This is a full‑time position reporting to our office located in Little Rock, AR.

Professional Responsibilities

• Foster a positive and mutually supportive working environment in order to provide the best possible client service, Account Manager support, and Producer support
• Provide and document prompt, timely, accurate and consistent communications to clients and insurance companies through verbal and written communications
• Assist Account Managers and Producers with various technical support requests
• Maintain client files and use the agency’s management system for processing of all transactions and consistent client file/policy management according to agency standards
• Process daily communications (mail, email, phone requests) responding promptly and appropriately
• Assist with preparing applications and proposals as needed
• Proactive and strategic anticipation of client needs and timely response to client inquiries, Account Manager requests, and Producer requests
• Focused attention to detail and quality control of vital insurance document creation and communication

Qualifications And Requirements

• High School Diploma/GED (Required)
• College Degree in Business or related field (Preferred)
• Active AR Property & Casualty insurance license (Preferred)
• Excellent interpersonal and communication skills (both oral and written)
• Proficient with use of Microsoft Office Suite and products
• A passion for being part of a team that drives our company to industry leadership
• Ability to establish and maintain effective working relationships with both peers and clients
• Authorized to work in the U.S. without sponsorship

About Patriot Growth Insurance Services

Founded in 2019, Patriot is a growth‑focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest‑growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like‑minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Patriot offers the opportunity to be a part of a fast‑growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide continual learning and enhanced career opportunities for our dedicated, professional team.

Benefits

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short‑Term Disability, Long‑Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401(k) with employer match

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.