Commercial Lending Assistant

First Federal Savings Bank; Evansville (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

First Federal Savings Bank in Evansville, IN seeks a Commercial Lending Assistant to support loan officers and manage borrower communications. This role requires strong organization and effective communication as you handle documentation, underwriting data entry, and ongoing portfolio oversight.

You will coordinate cross-departmental requests, process loan-related forms, and assist with renewals and SBA applications.

Qualifications

• High school diploma or equivalent.
• Bachelor’s Degree in business related field preferred.
• Experience with lending preferred.
• Notary Public preferred.

Responsibilities

• Assist lenders and borrowers in collecting required documentation for loan applications.
• Input financial data into the credit underwriting analysis system.
• Communicate with borrowers to provide ongoing portfolio management.
• Coordinate with other departments to support borrower’s needs to open deposit accounts, process transactions, etc.
• Initiate annual loan renewals and modifications in the loan origination system on lender’s behalf.
• Complete various forms such as wire requests, draw requests, file memos, and SBA applications.
• Other duties as assigned.

Skills

Interpersonal skills

Time management

Prioritization

Lending knowledge

Education

High school diploma

Bachelor’s degree preferred

Lending experience preferred

Notary Public preferred

Job description

• Job Category Commercial, Administration, Lending
• Employee Type Full-Time Non-Exempt
• Manage Others No

Contact information

• Name Human Resources
• Phone [phone]

FLSA STATUS: Non-Exempt STATUS: Full time

HOURS : Monday through Friday 8 am – 5 pm * Over-time may be required if business and staffing needs dictate.

POSITION SUMMARY: The commercial lending assistant is responsible for providing direct support to commercial loan officers. This role requires one to be very organized and have excellent communication skills. This employee will be a point of contact for commercial customers and will be expected to answer calls and respond to emails in a timely manner.

EDUCATION & EXPERIENCE:

• High school diploma or equivalent
• Bachelor’s Degree in business related field preferred
• Experience with lending preferred
• Notary Public preferred

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist lenders and borrowers in collecting required documentation for loan applications
• Input financial data into the credit underwriting analysis system
• Communicate with borrowers to provide ongoing portfolio management
• Coordinate with other departments to support borrower’s needs to open deposit accounts, process transactions, etc.
• Initiate annual loan renewals and modifications in the loan origination system on lender’s behalf
• Complete various forms such as wire requests, draw requests, file memos, and SBA applications
• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Good interpersonal communication skills
• Must have time management skills and the ability to prioritize
• General knowledge of commercial lending area

COMPETENCIES NECESSARY TO BE SUCCESSFUL IN THIS POSITION:

• Customer Focus (internal and/or external): Always acts with the customer in mind. Dedicated to meeting the customer's needs and expectations. Works with the customer to understand and uncover their issues and/or needs. Interacts with customers in a courteous, professional and knowledgeable manner. Gains customer's trust and respect by establishing and maintaining relationships. Conduct all company transactions and interactions in an honest, professional and ethical manner. Remains composed and does not become defensive or show irritation when confronted with disgruntled customers. Cultivates a customer focused attitude.
• Job Knowledge : Understanding and proven experience of job responsibilities. Ability to make sound decisions drawing on knowledge and experience. Capable of analyzing and resolving customer or work related issues. Perceived by customers and co-workers as a skilled problem solver, knowledgeable, and a valuable business resource. Mentors others on how to exhibit functional knowledgeable and skills. Initiative exhibited with growing own knowledge, skills and leadership. Understanding of current bank technology and initiative in learning new bank technology.
• Accountability: Understands objectives, priorities, and critical performance measures required to meet customer and company goals. Stays abreast of own performance and manages performance to achieve expected results. Keeps management informed of progress, issues and potential roadblocks in reaching goals. Actively seeks out feedback on own performance from customers, peers, and company management to identify and address areas of individual weakness that may affect department and company performance.
• Decision Quality: Demonstrates good judgement. Makes timely, effective decisions without avoidance. Makes use of analysis, wisdom, experience and judgement. Has a track record of good sound decisions. Can cope with change and shift gears comfortably. Does not become agitated when aspects of a situation are unclear and need to be researched further or looked to another for direction.
• Integrity: Widely trusted as a direct, honest person who can present the truth in an appropriate and helpful manner. Keeps confidences, and owns up to mistakes. Consistently act with a high degree of professionalism and ethics. Keeps commitments. Conveys credibility, trustworthiness, and good judgment when making suggestions. Genuinely concerned for people, treating everyone with dignity and respect. Always a professional, representing the company in the best possible manner in speech, dress, and conduct.
• Initiative: Demonstrates initiative by looking for, and suggesting solutions to problems without coaxing. A self-starter continually looking for ways to improve his/her effectiveness. Proactively involves appropriate individuals to resolve issues in a timely manner. Ability to work with minimum supervision or direction. Willingness to seek out and take responsibility for additional work assignments. Resist getting stale; committed to personal and professional development; self-directed in pursuit of resources that assist continuous learning. Supports innovation and organizational improvement initiatives. Works to implement organizational change. Acts as a champion for change by encouraging peers to embrace change initiative.
• Quality/Quantity of Work: Manages priorities and spend time on the most important issues at hand. Eliminates roadblocks and distractions; remains focused. Adapts priorities to changing circumstances. Produces acceptable amount of work within established time limits. Maintains a high quality of work as quantity increases. No unnecessary, repetitious, and/or unacceptable levels of errors with work. Produces and maintains required, compliant and accurate work. Is thorough in review of their work. Looks for ways to continually improve productivity. Adjust workflows and prioritizes tasks. Is resourceful in resolving issues.
• Adherence to Policies & Procedures: Demonstrates positive commitment to company’s goals, initiatives, policies and procedures through communication and actions. Compliant with maintaining customers, company and employee's confidential information. Uses good judgement in seeking guidance on a company policy or procedure. Honesty and integrity in handling all company, customer and employee related issues.
• Interpersonal Relationship : Ability to communicate clearly, accurately, concisely, and compelling to diverse personalities, on all levels, in both verbal and written communication. Ability to adapt communication methods based on situations and personalities. Ability to present to customers, co-workers and management with poise, authority, and clarity and to respond appropriately to questions, objections, or challenges. Strives to understand others’ issues, opinions, and needs. Works to establish lasting professional relationships and earn the respect and trust of customers, co-workers and management. Meets commitments and follows through as expected. Resolves conflicts with others in a respectful, responsible and constructive manner. Shares thoughts, feelings, and rationale so that other understand your position. Remains composed and does not become defensive and/or irritated when confronted with adversity. Is receptive to and implements suggestions for improvement. Demonstration of commitment to the directive of the organization by actively and positively supporting management decisions.

ADA REQUIREMENTS

ADA REQUIREMENTs : Work is performed in an office setting; Sitting for long periods of time; May be required to lift items weighing up to 25-lbs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY POLICY:

EQUAL EMPLOYMENT OPPORTUNITY POLICY: First Federal Savings Bank is proud to be an Equal Employment Opportunity and . . . We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

* This job description may not be all-inclusive. Employees are expected to perform other duties as assigned or directed by management. Job descriptions will be reviewed and may be modified when deemed appropriate by management. As business needs and staffing needs change, all positions at First Federal Savings Bank/Home Building Savings Bank are reviewed. Employee may be moved for business purposes to sustain business and staffing demands