A financial services firm in Topeka, Kansas is seeking a Loan Assistant to assist in processing customer loan requests and ensuring compliance with banking regulations. The ideal candidate will have experience in loan processing, strong customer service skills, and the ability to train junior team members. This position involves maintaining loan files and interacting with customers to facilitate loan processing accurately.
Qualifications
Minimum 3 years experience in loan processing or financial services.
Familiarity with federal regulations and compliance laws.
Strong communication skills for client interaction.
Responsibilities
Assist in preparing loan requests in accordance with compliance.
Order and ensure accuracy of required collateral and credit documents.
Train and support Loan Assistant team members in loan processes.
Skills
Attention to detail
Loan processing knowledge
Customer service skills
Education
Relevant degree or certification in finance or banking
Tools
Loan processing software
Job description
Functions and Responsibilities
Assists loan officer in preparing customer, commercial, and real estate/mortgage loan requests in an accurate and timely manner in accordance with bank's loan policy and ever-changing rules and Federal Regulations.
Order any applicable credit reports, title work, future advance endorsements, appraisals, flood determinations, UCC Searches, Certificates of Good Standing, corporate documents, vin search, etc.
Ensures new and renewed loans adhere to internal policy, guidelines, procedures, banking laws, and compliance regulations.
Determines if loan package contains all appropriate and required documents and that loans conform to all regulatory compliance laws.
Trains Loan Assistant team members, and assists as a team lead in supporting department compliance. Provides advice and guidance to team members engaged in loan activities to ensure loans are properly processed and that adequate controls are maintained.
Work for Loan Officer(s) and with Loan administration to maintain loan files through all phases of the lending process and resolve documentation issues during the origination process. Prepare new and existing loan files for imaging.
Knowledgeable in reviewing, understanding, and extrapolating the necessary information from By-Laws, Operating Agreements, Trust Agreement and Title Insurance,
Develop and maintain an understanding of the proper documentation of various forms of Commercial and Consumer Loans; build the knowledge and confidence necessary tot portray and expertise in understanding loan terms and structures.
Obtains/reviews collateral documents, such as life insurance assignment and cash collateral accounts. Check for delinquent Real Estate taxes. Complete all requirements to perfect Collateral Securing Loans.
Works with all other assistants in greeting customers, notarizing documents, and/or answering any other requests that may arise with a customer, including answering phone calls and assisting the customer.
Ensures that exceptions are collected from proper sources and forwarded to proper Department. This includes report review and follow up with Commercial Lender(s), borrowers and other related parties to obtain missing information.
In a loan assistant's absence, work with loan officer to mail any required notices and return phone calls to customers. Process officer's insufficient checks either with the officer by phone or through notes given by the officer.
Loan Servicing duties include Customer Service calls, payoff requests, and escrow maintenance, construction draw requests, release of collateral on paid loans, completing loan processing worksheets and real estate closing statements.
Has the ability to close all loans with borrowers and has responsibility to ensure that loans are closed correctly and that, if applicable, all federal disclosure requirements are met.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.