Commercial Lead - United States

ElevenLabs; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

A cutting-edge AI company is seeking a Commercial Lead to scale and optimize their AE organization. This remote role focuses on revenue outcomes and team performance within U.S. commercial accounts. The ideal candidate has over 7 years of SaaS sales leadership experience, a track record of surpassing targets, and the ability to thrive in a fast-growing environment. Opportunities for significant impact and collaboration across teams await you.

Benefits

Learning & development stipend

Annual company offsite

Co-working stipend

Growth paths and opportunities

Qualifications

• 7+ years of SaaS / technology sales leadership experience.
• Proven track record scaling AE teams and surpassing revenue targets.
• Deep understanding of sales metrics, funnel optimization, and sales process best practices.
• Experience selling technical / AI / API solutions to senior stakeholders.
• Excellent communication and stakeholder management skills.
• Ability to thrive in a fast, ambiguous, high-growth environment.

Responsibilities

• Set go-to-market strategy and quotas for U.S. commercial accounts.
• Lead and scale a team of Commercial AEs.
• Monitor pipeline health and improve conversion metrics.
• Define sales playbooks and objection frameworks.
• Align marketing, product, and customer success messaging.
• Gather insights from prospects and clients for product roadmap.
• Own strategic deals to lead by example.

Skills

SaaS sales leadership

Revenue target achievement

Sales metrics understanding

Technical sales experience

Stakeholder management

Cross-functional collaboration

Job description

About ElevenLabs

ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.

We launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing the company at $3.3 billion. By September 2025, that valuation doubled to $6.6 billion as we surpassed $200 million ARR in under three years.

Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound.

Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.

We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About The Role

As Commercial Lead, you will be the strategic force behind scaling and optimizing our commercial AE organization. You’ll own both revenue outcomes and team performance. In this role, you will:

1. Set go-to-market strategy, quotas, segmentation, and territory design across U.S. commercial accounts.

2. Lead, coach, and scale a team of Commercial AEs - recruiting, enabling, and driving results.

3. Monitor pipeline health, forecast, and improve conversion metrics across stages.

4. Define sales playbooks, sales motions, objection frameworks, and deal models tailored to voice AI / conversational use cases.

5. Partner with marketing, product, growth, and customer success to align messaging, positioning, and cross-sell/expansion motion.

6. Build feedback loops - gather insights from prospects and clients to guide product roadmap.

7. Own key, strategic deals yourself (especially early / major logos) to lead by example.
   

Requirements

• 7+ years of SaaS / technology sales leadership experience.

• Proven track record scaling AE teams and surpassing revenue targets.

• Deep understanding of sales metrics, funnel optimization, and sales process best practices.

• Experience selling technical / AI / API solutions to senior stakeholders.

• Excellent communication, stakeholder management, and cross-functional collaboration.

• Ability to thrive in a fast, ambiguous, high-growth environment.
  

Location

This role is remote across the US, but if you prefer, you can work from our offices in San Fransisco or New York.

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