COMMERCIAL LEAD TECHNICIAN

Texadia Systems; Addison (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Texadia Systems is seeking a Commercial Lead Technician to manage on‑site installation, testing and system commissioning for AV projects. You will oversee technicians, perform pre‑site surveys, and ensure racks, cabling, and control systems are installed to the highest standards.

You will also conduct client training, walkthroughs, and close‑out documentation, while coordinating with PMs to meet milestones and deliverables.

Qualifications

• Minimum high school diploma or GED. Degree in electronics, computer science, audio or technology a plus.
• Minimum of 4 years of experience installing, programming, configuring AV components in commercial and/or residential environment.
• Infocomm CTS, CTS-I, CTS-D or Cedia certifications are a plus.

Responsibilities

• Installation through final testing and ensuring highest quality standards onsite.
• Dump control system programs, DSP and final tweaks to installations.
• Pre-installation site survey when needed.
• Build, inspect and test racks in‑house or onsite at client location.
• Post project walkthrough with the client.
• Client training and system overview.
• Test and train on AV and network cabling, equipment, and control systems.

Skills

IP-based AV

EDID/HDCP

Control/DSP

Wiring/termination

Read drawings

Team leadership

Customer service

Diagnostics/troubleshooting

Education

High school diploma or GED

Electronics/CS/Audio/Tech degree

4+ years AV installation experience

CTS/Bic certifications a plus

Tools

Crestron

Biamp

Job description

Commercial Lead Technician

About Position

The Commercial Lead Technician provides technical installation, completion, and closeout of a project as well as possibly dumping code and making final adjustments to the system. They are the client’s onsite project interface throughout the installation process. They act as mentors and trainers to other technical staff. They can act as Project Foreman on larger complex projects. Roles could consist of some or all of the below list and may have tasks outside the determined tasks listed.

Essential Roles And Responsibilities

• Responsible for installation through final testing and the quality and functionality of client systems most efficiently and effectively to assure timely completion and maximum performance. All installations must meet the highest quality standards set forth while assuming a professional environment onsite by self and installation teams.
• Dump control system programs/code, DSP and final tweaks to installation projects.
• Pre-installation site survey when needed.
• Build, Inspect and test fabricated racks in‑house or onsite at client location.
• Post project walkthrough with the client.
• Client training and system overview.
• Understand, install and quality check rigging/mounting of equipment and displays.
• Test, quality control and help train on the installation of structured cabling to include but not limited to pulling, terminating and testing all AV/network category cables, HDMI, control and audio cables.
• Test, quality control and help train on the installation of all AV equipment to include but not limited to audio and video conferencing equipment, distributed audio, digital signage, sound reinforcement, control systems and all presentation systems.
• Restocking and inventory of van equipment/consumables daily if assigned a vehicle.
• Responsible for managing onsite technicians and assisting Install Mgr. /PM’s with overall project needs.
• Identify and solve issues that will impact the project.
• Provide effective communication by supplying daily updates to the Team.
• Work with PM to ensure project deliverables and milestones are met including close‑out documentation and punch list items.
• The ability to perform system‑level diagnostics, troubleshoot and report issues to leadership.
• Responsible for returning RMA/DOA product to the warehouse in a timely fashion complete and undamaged.
• Communicate with PM’s on personnel performance issues of technical staff associated with quality, training and technical deliverables.
• Follow all safety guidelines of Texadia Systems and client requirements.

Qualifications

• Ability to configure IP based AV devices. To include EDID and HDCP settings.
• Ability to configure/modify control and DSP system programs
• Ability to think and work independently.
• Impeccable wiring and termination skills as well as proper/safe installation techniques of all AV equipment.
• Must be able to read and interpret wiring, elevation and construction drawings.
• Ability to demonstrate planning, organizing and implementing skills that allow the successful completion of a project by a specific due date.
• Ability to troubleshoot and solve technical issues timely and engage manufacturers when needed.
• Excellent written and oral communication skills.
• Strong interpersonal and customer service skills
• Experience in reading/understanding architecture, electrical, structural & AV systems drawings.
• A teachable disposition and a willing attitude towards continuing education.
• Flexibility to work outside the job description when the need arises.
• Extensive experience working in a team‑oriented, collaborative environment.
• Experience in managing crews and the ability to work independently
• Clean driving record and background check.
• Analytical and problem‑solving/troubleshoot.
• Deductive reasoning skills.
• Excellent computer and network knowledge.
• Strong, coaching, mentoring and leadership abilities.
• Self‑starter with keen attention to detail who takes great pride in their work and deliverable.
• Ability to effectively prioritize and execute tasks in a high‑pressure environment.
• Possible out of town projects requiring hotel/multiple overnight trips.
• Ability to work day, evening or weekend shifts

Education, Certification and/or Experience

Minimum high school diploma or GED. Degree in electronics, computer science, audio or technology a plus. Minimum of 4 years of experience installing, programming, configuring AV components in commercial and/or residential environment. Structured wiring, Project Installation, Mounting/Structure, Control System, Networking and DSP experience required.
Must have a minimum of 3-5 years’ experience completing and managing the technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation of control systems. Crestron and Biamp experience is a plus.
Infocomm CTS, CTS-I, CTS-D or Cedia ESC, ESC-T, ESC-N. Additional Certifications by manufacturer or product a plus. Experience leading and supporting AV projects a plus. Candidates without certifications will be required to obtain certifications in an agreed upon timeframe/goals set. Also, additional experience may be required in place of certifications. Technical knowledge and proficiency in basic MS office applications, including MS Excel, Word, and PowerPoint.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting for extended periods
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other office equipment
• Stand; walk; and stoop, kneel, crouch or crawl for extended periods
• Occasionally required to climb or balance
• Ability to regularly lift and transport up to 10 pounds, frequently lift and or transport moderately heavy equipment up to 50 pounds
• Hearing and vision within the normal range

Work Environment

While performing the duties of this job, the employee is frequently exposed to outside weather conditions while physically moving equipment from warehouse to vehicle and from vehicles to warehouse. The employee is occasionally exposed to high, precarious places while obtaining material by ladder from a several story shelving unit. The noise level in the work environment is usually moderate.

4355 Excel Parkway
Suite 600
Addison, TX 75001
[phone]
Texadia Alarm and Fire License
B07351701/ACR-2316281
Electrical 36724