Commercial Laundry Repair Technician

STN Laundry; Washington; On-site; USD 42,000 - 60,000; Full time

Job summary

STN Laundry is seeking a Commercial Laundry Repair Technician to install, repair and maintain commercial laundry equipment, including washers and dryers. You will troubleshoot, perform repairs, and ensure accurate visit documentation for each location.

You will also manage truck stock and deliver high-quality service. The role requires driving a service van, flexible hours including overtime, and strong communication skills to uphold customer satisfaction.

Qualifications

• Must hold a valid Driver's License and automobile insurance.
• Excellent customer service ethics and professional conduct.
• Clear and effective communication skills.
• Self-directed with ability to work independently.
• Prior appliance or related experience is preferred.
• Willingness to work variable hours, including overtime.
• Positivity, resilience and strong work ethic are essential.

Responsibilities

• Repair, install, modify, and maintain commercial laundry equipment (washers, dryers, ironers, etc.).
• Troubleshoot and repair laundry equipment to minimize downtime.
• Complete visit paperwork documenting activities for each location.
• Manage assigned truck stock inventory.
• Deliver high-quality service to maintain customer satisfaction.
• Provide knowledgeable and courteous repair service.
• Identify opportunities to improve business performance and customer experience.
• Apply mechanical skills with appropriate tools and test equipment.
• Perform accurate repairs on customer products.

Skills

Driver's license

Auto insurance

Customer service ethics

Excellent communication

Self-directed

Appliance experience

Flexible hours

Sense of humor

Strong work ethic

Job description

Job Description

Well established,commercial laundry equipment company is looking for a highly motivated, success driven Commercial Laundry Repair Technician.

What you will Do

• Improve, repair, install, modify, and maintain commercial laundry equipment including washers, dryers, ironers, etc.
• Troubleshoot and repair commercial laundry equipment
• Complete visit paperwork to ensure that an accurate record of all activities for each location is available.
• Manage assigned truck stock inventory
• Maintain high levels of customer satisfaction through the deliverance of high-quality service
• Providing knowledgeable and courteous repair service
• Looking for ways to improve business performance and enhance the customer experience
• Working mechanical knowledge, including the use of tools and test equipment
• Ability to perform accurate repair of customer product

Physical demands of the position include:

• Sitting and driving for extended periods of time in a service van
• The ability to step-up, into, and out of the service van daily
• Continuously reaching at or below shoulder level
• Frequently bending, stooping, twisting, kneeling, crawling, sitting, standing, flexing/extending neck, grasping, squeezing, and fine motor/manipulations skills
• Occasionally crouching, squatting, climbing/balancing, walking, and reaching above shoulder level

Qualifications/Requirements

• Must hold a valid Driver License and automobile insurance
• Knowledge of customer services ethics, principles and procedures
• Excellent communication skills
• Self-directed
• Appliance or related experience
• Flexibility to work variable and flexible hours, including overtime
• Sense of humor, poise and strong work ethic critical to success