Commercial Landscaping Client Growth Manager

LandCare; Allentown (Lehigh County); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Profit sharing

401(K) with company match

Medical insurance

Dental insurance

Vision insurance

Paid time off

Corporate holidays

Training and development

Job summary

LandCare is seeking a proactive client service and business development professional to strengthen relationships with existing clients and pursue new opportunities. Working closely with the Branch Manager and Production Manager, you will ensure client needs are understood and met while driving retention and service excellence across projects.

You will develop proposals, coordinate with production teams, and actively network to expand LandCare’s client base, upholding our culture and core values

Qualifications

• Client relationships and networking experience are emphasized in the role.
• Strong communication and problem-solving skills are required.
• Ability to develop new business opportunities and nurture client relationships.

Responsibilities

• Drive customer satisfaction and retention by understanding the individual needs of our customers.
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving.
• Promote high standards for customer service, safety, and LandCare’s culture and core values in a positive team environment.
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions.
• Maintain LandCare’s Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities.
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately priced.
• Identify new business opportunities by cultivating and maintaining business relationships with existing customers.
• Actively prospect for potential clients and pursue new business relationships.
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as a leader in the industry and a representative of LandCare.

Skills

Client relationships

Networking

Communication

Problem solving

Business development

Job description

LandCare is seeking a proactive client service and business development professional to strengthen relationships with existing clients and pursue new opportunities. Working closely with the Branch Manager and Production Manager, you will ensure client needs are understood and met while driving retention and service excellence across projects.

You will develop proposals, coordinate with production teams, and actively network to expand LandCare’s client base, upholding our culture and core values