Commercial Insurance CSR/Account Manager

Keystone Insurers Group; Missouri; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading insurance agency is seeking an Account Manager for their Montgomery City, Missouri office. The successful candidate will provide exceptional customer service, manage account changes, and assist in marketing new business. Candidates should have at least 3 years of customer service/sales experience and be detail-oriented. A Property and Casualty Agents License is required.

Qualifications

• High School graduate or equivalent required.
• Minimum 3 years’ experience in customer service/sales; insurance experience preferred.
• Excellent communication skills (written, verbal, and listening).
• Detail oriented and organized.
• History of providing excellent customer service.
• Interest in learning about insurance and sales.
• Property, Casualty Agents License required.
• Willingness to travel for training/meetings.
• Familiarity with computer and word processing programs.

Responsibilities

• Provide prompt and friendly customer service to clients and stakeholders.
• Stay organized to meet deadlines and maintain service standards.
• Handle regular interruptions in daily workflow.

Job description

Overview

Account Managers are the bridge between the customer, the agency and the insurance companies. Our Commercial Lines Account Managers provide customer service to our clients, our sales executives, and our companies by aiding all three with service needs, making changes to existing accounts, and marketing/quoting new and renewal business. This opening is for our ScottAgency office in Montgomery City, Missouri. We are currently in need of someone who is already licensed in P&C Insurance in Missouri.

Responsibilities

Account Managers must be able to stay organized to meet client/sales executive/company deadlines and ensure our service and sales standards are met on every transaction by providing prompt and friendly customer service.

In the agency Account Managers must be able to stay on task, organized, and maintain accuracy while dealing with regular interruptions in their daily workflow.

Qualifications

• High School graduate or equivalent required.
• Minimum 3 years’ experience in customer service/sales; insurance experience preferred.
• Be able to interact with others effectively by utilizing good communications skills (written, verbal, and listening) and being a team player within the agency.
• Need to be detail oriented and organized to ensure efficiency, timeliness and accuracy on the job.
• Have a history of providing excellent customer service to clients, co-workers, or 3rd party vendors or companies.
• Be interested in learning and gathering knowledge in the field of insurance and sales.
• Property, Casualty Agents License required. (Must be obtained within 30 days of hire if not already licensed.)
• Must be willing/able to travel for training/meetings/continuing education on occasion.
• Familiarity with computer and word processing programs and email required.