Commercial Insurance Broker - Expert - AI Trainer

Mercor; Charlotte (NC); On-site; USD 45,000 - 65,000; Part time

Job summary

Mercor in Charlotte, NC is partnering with a leading AI lab to design realistic client-advisory and placement scenarios for training frontier models in commercial insurance. The role welcomes brokers, risk advisors, and producers who have advised small businesses to large national accounts.

You will design scenarios, create analytical work products, and write reference responses at broker/risk-advisor quality.

Qualifications

• 2+ years of professional experience in commercial insurance brokerage, risk advisory, placement, production, or account management.
• Experience working with commercial clients across at least one segment (small business, middle market, large/national accounts, or specialty risks).
• Ability to explain insurance concepts clearly and provide practical recommendations.

Responsibilities

• Design scenarios for exposure identification, coverage recommendations, submissions, marketing, placement, renewals, and client servicing.
• Create work products such as coverage comparisons, renewal strategies, proposal analyses, exposure summaries, and client recommendations.
• Draft high-quality reference responses at broker/risk-advisor level.
• Evaluate AI-generated outputs against rubrics for accuracy and usefulness.
• Provide written feedback to improve model behavior and participate in onboarding sessions.

Skills

Written communication

Attention to detail

Client communication

Insurance knowledge

Industry experience

Job description

About the Role

Mercor is partnering with a leading AI lab to train frontier models on high-quality insurance reasoning data. We're hiring Commercial Insurance Brokers and Risk Advisors to design realistic client-advisory and placement scenarios, evaluate model outputs against established industry standards, and help shape how the next generation of AI reasons about commercial insurance purchasing and risk transfer.

We welcome retail and wholesale brokers, commercial producers, account executives, risk advisors, and professionals who have advised small businesses, middle-market organizations, or large national accounts.

What You'll Do

• Design realistic scenarios involving exposure identification, coverage recommendations, submissions, marketing, placement, renewals, and client servicing
• Create work products such as coverage comparisons, renewal strategies, proposal analyses, exposure summaries, and client recommendations
• Write "golden" reference responses at experienced broker and risk-advisor quality
• Grade AI-generated responses against structured rubrics for accuracy, completeness, client suitability, and practical usefulness
• Identify when model outputs overlook material exposures, recommend unsuitable coverage, confuse carrier and broker responsibilities, or mishandle account-specific constraints
• Provide written feedback the research team uses to improve model behavior
• Participate in onboarding office hours and calibration sessions

You're a Good Fit If You

• Have 2+ years of professional experience in commercial insurance brokerage, risk advisory, placement, production, or account management
• Have worked directly with commercial clients in at least one segment, such as small business, middle market, large/national accounts, or specialty risks
• Understand submissions, quotes, binders, policy comparisons, coverage gaps, renewals, and broker-carrier-client communications
• Can distinguish a broker's advisory obligations from a carrier's underwriting and claims responsibilities
• Demonstrate excellent written communication skills with high attention to detail
• Are comfortable explaining insurance concepts and recommendations in clear, practical language

Bonus Qualifications

• CPCU, CIC, CRM, ARM, or comparable insurance designation
• Wholesale, E&S, Lloyd's, or specialty-placement experience
• Experience with captives, large deductibles, loss-sensitive programs, or multinational accounts
• Experience serving more than one industry or account segment
• Active or previously held producer license

Role Highlights

• Minimum 20 hours per week (ideally 40+)
• Role starts immediately, applications reviewed on a rolling basis